Extron electronic DVC501SD manual Extron Warranty

Models: DVC501SD

1 38
Download 38 pages 19.16 Kb
Page 38
Image 38
Extron® Warranty

Extron® Warranty

Extron Electronics warrants this product against defects in materials and workmanship for a period of three years from the date of purchase. In the event of malfunction during the warranty period attributable directly to faulty workmanship and/or materials, Extron Electronics will, at its option, repair or replace said products or components, to whatever extent it shall deem necessary to restore said product to proper operating condition, provided that it is returned within the warranty period, with proof of purchase and description of malfunction to:

USA, Canada, South America,

Japan:

and Central America:

Extron Electronics

Extron Electronics, Japan

1001 East Ball Road

Kyodo Building, 16 Ichibancho

Anaheim, CA 92805

Chiyoda-ku, Tokyo 102-0082

U.S.A.

Japan

Europe, Africa, and the Middle

China:

East:

Extron China

Extron Europe

686 Ronghua Road

Hanzeboulevard 10

Songjiang District

3825 PH Amersfoort

Shanghai 201611

The Netherlands

China

Asia:

Middle East:

Extron Asia

Extron Middle East

135 Joo Seng Road, #04-01

Dubai Airport Free Zone

PM Industrial Bldg.

F12, PO Box 293666

Singapore 368363

United Arab Emirates, Dubai

Singapore

 

This Limited Warranty does not apply if the fault has been caused by misuse, improper handling care, electrical or mechanical abuse, abnormal operating conditions, or if modifications were made to the product that were not authorized by Extron.

Manual background NOTE: If a product is defective, please call Extron and ask for an Application Engineer to receive an RA (Return

Authorization) number. This begins the repair process.

USA:

(714) 491-1500

Europe:

+31.33.453.4040

Asia:

+65.6383.4400

Japan:

+81.3.3511.7655

Units must be returned insured, with shipping charges prepaid. If not insured, you assume the risk of loss or damage during shipment. Returned units must include the serial number and a description of the problem, as well as the name of the person to contact in case there are any questions.

Extron Electronics makes no further warranties either expressed or implied with respect to the product and its quality, performance, merchantability, or fitness for any particular use. In no event will Extron Electronics be liable for direct, indirect, or consequential damages resulting from any defect in this product even if Extron Electronics has been advised of such damage.

Please note that laws vary from state to state and country to country, and that some provisions of this warranty may not apply to you.

Extron USA - West

Extron USA - East

Extron Europe

Extron Asia

Extron Japan

Extron China

Extron Middle East

Headquarters

 

 

 

 

 

 

+800.633.9876

+800.633.9876

+800.3987.6673

+800.7339.8766

+81.3.3511.7655

+400.883.1568

+971.4.2991800

+81.3.3511.7656 FAX

+971.4.2991880 FAX

Inside USA/Canada Only

Inside USA/Canada Only

Inside Europe Only

Inside Asia Only

Inside China Only

 

 

+1.714.491.1500

+1.919.863.1794

+31.33.453.4040

+65.6383.4400

 

+86.21.3760.1568

 

+1.714.491.1517 FAX

+1.919.863.1797 FAX

+31.33.453.4050 FAX

+65.6383.4664 FAX

 

+86.21.3760.1566 FAX

 

 

 

 

 

 

 

 

© 2011 Extron Electronics All rights reserved. www.extron.com

Page 38
Image 38
Extron electronic DVC501SD manual Extron Warranty

FAQ

What is the warranty period for the DVC501SD Stereo System?

The warranty period is three years from the date of purchase.

How can I request repair or replacement for a faulty product?

To request repair or replacement, contact Extron and ask for an Application Engineer to receive an RA Return Authorization number.

What should be included when returning a faulty unit for repair?

Returned units must include the serial number, a description of the problem, proof of purchase, and the name of the person to contact in case there are any questions.