4.Hold down the ) Paper/Cancel button and press the P Power button to turn on the printer. When the printer turns on, release both the buttons.

A test page prints showing a firmware version and a nozzle check pattern. If the pattern has gaps, you need to clean the print head.

&See “Cleaning the Print Head” on page 139.

❏If the test page prints, the problem probably lies in your software settings, the cable, or your computer. It is also possible that your software may not be installed correctly. Try uninstalling your software and reinstalling it.

&See “Uninstalling the Printer Software” on page 17.

❏If the test page does not print, you may have a problem with your printer. Try the suggestions in the following section.

&See “The Printer Does Not Print” on page 177.

Checking Printer StatusFor Windows

Note:

When you use your printer as a shared printer on a network with the following combinations of computers, the client operating systems are not able to communicate with the printer, so that some functions are not available for that particular client.

Server

Client

 

 

Windows Vista/XP/Server 2003

Windows 2000

 

 

Windows 2000

Windows Vista/XP/Server 2003

 

 

Troubleshooting 160