Falcon B-300 Where To Get Help, Appendix A, Purchase Accessories, Epson Technical Support, Speak to a Support Representative

Appendix A

Where To Get Help

Epson Technical Support

Visit Epson’s support website for the Epson B-500DNor B-300for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

Before you call Epson for support, please have the following information ready:

❏Product name (Epson B-500DN or B-300)

❏Product serial number (located on the back of the printer)

❏Proof of purchase (such as a store receipt) and date of purchase

❏Computer configuration

❏Description of the problem

Then call:

❏U.S.: (562) 276-7202, 6 AM to 6 PM, Pacific Time, Monday through Friday.

❏Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday.

Days and hours of support are subject to change without notice. Toll or long distance charges may apply.

Purchase Accessories

You can purchase genuine Epson accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at http://www.epsonstore.com (U.S. sales) or http://www.epson.ca (Canadian sales).

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