Make sure your paper is dry and the printable side is facing up in the rear sheet feeder and facing down in the front paper cassette.

If the paper is curled toward the printable side, flatten it or curl it slightly in the opposite direction.

Make sure the paper type selected in the printer driver is appropriate for the type of paper loaded in the printer.

&See “Selecting the Correct Paper Type or Media Type” on page 29.

Remove each sheet from the output tray as it is printed.

If you are printing on glossy media, place a support sheet (or a sheet of plain paper) beneath the stack, or load only one sheet at a time.

Do not touch or allow anything to come into contact with the printed side of paper with a shiny finish. To dry your printouts, follow the instructions on the sheet packed with the paper.

Run the Head Cleaning utility.

&See “Cleaning the Print Head” on page 139.

Ink Bleeds Through the Page

Use the Print Saturation Adjustment feature to reduce the amount of ink on the page and increase the drying time if necessary.

& See “Special Settings for Automatic Double-sided Printing (Using the Duplex Unit)” on page 59.

Adjust the ink levels in the photo image.

Miscellaneous Printout ProblemsIncorrect or Garbled Characters

Turn off the printer and computer. Make sure the printer’s interface cable is securely plugged in.

Clear the print job from the print queue.

Uninstall the printer driver, then reinstall it.

& See “Uninstalling the Printer Software” on page 17.

Troubleshooting 172