UPS will not provide power to the

 

load

 

Power only present on one

Check the output fuse

output receptacle

Check the connected cable

No output from any output

 

receptacle

Ensure the load does not

Output fails as soon as load is

exceed the maximum rating of

connected

the UPS

 

 

UPS operates from battery despite

 

utility power presents

Input fuse may need replacing

Check fuse

Check generator is properly

Generator does not power

governed for both frequency

UPS

and voltage. Some low grade

 

generators will not supply a

 

stable enough supply to run

 

an UPS

UPS drops the load and is in bypass

Check the load status; the UPS may

mode with alarm

be overloaded

UPS battery time is not long enough

Test the battery by pressing

or the unit does not run on battery at

“Function/Test” button. If the battery

all

fails the test, replace the battery

 

pack.

 

 

UPS Beeping

Refer to the audible alarms table

UPS in Bypass Mode after green

Press Function/Test button and

mode function

SET/Alarm Silence button at same

 

time for one second, buzzer sound

 

once, UPS goes to NORMAL MODE

TROUBLESHOOTING GUIDE (Continued)

Problem and Possible Cause

Solution

Button on front panel does not work

 

UPS in green mode

Wait for a while to operate

Key damaged

Call Falcon Service for a

 

Returned Material

 

Authorization (RMA)

27

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Falcon XG1.5K-1T, XG2.2K-1T, XG3K-1T manual Troubleshooting Guide, Ups