PROBLEM SOLVER
If the DishDrawer does not appear to be working properly, check this chart and correct where possible. You are reminded that User faults are not covered by the warranty. If you need any assistance, please call our Customer Care Center on
1 888 9 367 872 before you call for service.
PROBLEM | POSSIBLE CAUSE | WHAT TO DO |
DishDrawer will not start | Power supply not | Connect the power supply. |
| connected |
|
| The drawer not closed | Ensure the drawer is firmly |
| properly | closed. |
| Lock on | Remove the Lock function |
|
| by holding down the Lock |
|
| button until the red light |
|
| above the Lock disappears. |
| Start / Pause button not | Press Start / Pause button. |
| pressed |
|
DishDrawer does not | Drain hose bent or kinked | Straighten the drain hose. |
drain |
|
|
| Filter plate / drain filter | Clean the filter plate and |
| blocked | drain filter. |
Water does not flow into | Water faucet turned off | Turn the water faucet on. |
the DishDrawer |
|
|
| Inlet hose bent or kinked | Straighten the inlet hose. |
Water marks on the dishes | Insufficient rinse agent | Check if there is enough |
|
| rinse agent in the |
|
| dispenser. |
| Rinse agent setting too low | Increase the rinse agent |
|
| setting. |
| DishDrawer overloaded | Ensure the dishes are not |
| or incorrectly loaded | nesting together. |
| Too much detergent | Decrease the amount of |
|
| detergent. |
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