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Troubleshooting
Problem | Possible Cause | What to do |
Knocking or rattling | Spray arm knocking against | Pause the wash and rearrange dishes. See |
sound during wash. | dishes. | sections ‘Controls and starting a wash’ and |
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| ‘Loading’. |
| Dishes have been stacked | |
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| incorrectly. |
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Unclean dishes. | Wash programme | See section ‘Wash programmes and |
| unsuitable for load. | detergent quantities’ and select a suitable |
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| programme. |
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| Soils were too heavily | Dishes may need soaking. |
| baked on. |
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| Spray arm(s) unable to | Ensure no items are obstructing the spray |
| rotate. | arm path. |
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| Dishwasher overloaded or | See the ‘Loading’ section. |
| incorrectly loaded. |
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| The filters are incorrectly | See section ‘Care and cleaning’. |
| inserted. |
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| Detergent put in the wrong | See sections ‘Wash programmes and |
| compartment. | detergent quantities’ and ‘Adding detergent’. |
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| Excessive food not removed | Scrape all food scraps off dishes before |
| from dishes before loading. | loading. |
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| Unsuitable detergent. | Only use powdered or tablet detergent |
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| designed for domestic dishwashers. |
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| Not enough detergent. | See ‘Wash programmes and detergent |
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| quantities’ for recommended quantities. You |
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| may need to adjust these to suit your |
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| particular load and the hardness of your |
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| water supply. |
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| Spray arm holes are | Clean the spray arm(s). See ‘Care and |
| blocked. | cleaning’ for instructions. |
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| The filters are blocked. | Clean the filters. See ‘Care and cleaning’ for |
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| instructions. |
Plastic items are | Not enough detergent, not | |
discoloured (e.g. | dishwasher and/or add more detergent. | |
stain left by tomato |
| Alternatively, using the Rinse programme |
sauce). |
| after adding dishes may minimise staining. |
White stains are left | Not enough detergent. | See section ‘Wash programmes and |
on dishes; glasses |
| detergent quantities’ for recommended |
have a milky |
| quantities. You may need to adjust these to |
appearance. |
| suit the hardness of your water supply. |
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| Rinse aid dosage too low. | Increase rinse aid dosage. See ‘Using rinse |
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| aid’. |
