Fisher & Paykel DW920 Problem solving, Possible cause, What to do, start, Dishwasher does not

Models: DW820 DW920

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Problem solving

Problem solving

If the Dishwasher does not appear to be operating properly, check this chart before you call for service.

Problem

Possible cause

What to do

The dishwasher will not

Door not closed properly.

Close the door by pushing

start.

 

the handle forward until it

 

 

‘clicks’,

 

 

 

 

Power supply not

Check that the power cord

 

connected.

is plugged in and the switch

 

 

is on.

 

 

Check the fuse, by seeing

 

 

if another small appliance

 

 

will not operate from that

 

 

power outlet.

 

 

 

 

Keylock on.

If the keylock light is on,

 

 

press and hold the KEYLOCK

 

 

button for four seconds

 

 

until you hear a beep.

Dishwasher does not

Drain hose bent or kinked.

Straighten drain hose so

drain.

 

water can flow through.

 

 

 

 

Strainer blocked.

Empty out the strainer

 

 

and ensure the filter

 

 

plate is clear of food

 

 

particles.

Dishes do not come out

Loading.

Avoid overloading the

clean.

 

dishwasher.

 

 

Ensure the spray arms can

 

 

rotate freely.

 

 

Remove food scraps from

 

 

dishes before loading.

 

 

 

 

Blocked spray arm holes.

Remove spray arms, rinse

 

 

under tap water and

 

 

replace (see Care & cleaning

 

 

section).

 

 

 

 

Not enough detergent.

Use the recommended

 

 

amount of detergent.

 

 

 

 

Strainer blocked.

Clean the strainer (see Care

 

 

& Cleaning section).

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Fisher & Paykel DW920, DW820 Problem solving, Possible cause, What to do, start, Dishwasher does not, drain, clean