44
Troubleshooting
Ice and water
Problem | Possible causes | What to do |
Water flow is | Water pressure is too low. | Water pressure must be between 35 to 100 |
slower than |
| pounds per square inch to function properly. |
normal. |
| A minimum pressure of 35 pounds per square |
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| inch is recommended for refrigerators with |
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| water filters. |
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| Saddle valve not open | Open saddle valve completely. |
| completely. |
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| Improper saddle valve was | See connecting the water supply, |
| installed. | pages 9 – 10. |
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| saddle valves cause low water pressure and |
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| may clog the line over time. The manufacturer |
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| is not responsible for property damage due to |
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| improper installation or water connection. |
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| Copper tubing has kinks. | Turn off water supply and remove kinks. |
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| If kinks cannot be removed, replace tubing. |
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| Water filter is clogged or | Change water filter (see page 25). |
| needs to be changed. |
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| Water valve not opened | Open water valve completely and check |
| completely. | for leaks. The minimum flow at dispenser is |
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| approximately 10 fluid ounces in nine seconds |
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| with a new filter in place or approximately 10 |
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| fluid ounces in five seconds without a filter. |
Dispenser water is | Refrigerator has been | Allow approximately 12 hours for water in |
not cold. | recently installed. | holding tank to chill. |
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| Water supply in holding |
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| tank has been depleted. |
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Water appears | Air or air bubbles in water. | This is normal when first using the dispenser |
cloudy. |
| and will disappear with use. |
Particles in water | Carbon dust from water | Initial water ejected through cartridge may |
and/or ice cubes. | filter cartridge. | contain harmless carbon dust flushed from |
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| cartridge. Will disappear after the first few |
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| uses. |
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| Concentrations of minerals | Particles are not harmful and naturally occur in |
| in water will form particles | water supplies. |
| when water becomes |
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| frozen and melts. |
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