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Troubleshooting
If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Appliances Authorized Service Center Dealer or Customer Care Center.
Problem | Possible causes | What to do |
Freezer control and lights are on, but compressor is not operating.
Refrigerator is in defrost mode.
Normal operation.
Wait 40 minutes to see if refrigerator restarts.
Temperature- controlled drawers are too warm.
Control settings are not | See page 17 to adjust controls. |
right. |
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Freezer controls are not | See page 12 or 16 to adjust controls. |
right. |
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Drawer is improperly | See pages 17 – 19 to verify drawer positioning. |
positioned. |
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Refrigerator does | Refrigerator is not plugged | Plug in refrigerator. | |
not operate. | in. |
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| Touch temperature | See page 12 or 16 to adjust controls. | |
| controls are set to “OFF”. |
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| Fuse is blown, or circuit | Replace any blown fuses. | |
| breaker needs to be reset. | Check circuit breaker and reset, if necessary. | |
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| Power outage has | Call local power company listing to report | |
| occurred. | outage. | |
Refrigerator still | Refrigerator is | Unplug refrigerator and transfer food to | |
won’t operate. | malfunctioning. | another refrigerator. If another refrigerator is | |
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| not available, place dry ice in freezer section to | |
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| preserve food. Warranty does not cover food | |
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| loss. | |
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| Contact service agent (see page 47). | |
Food temperature | Condenser coils are dirty. | Clean according to the chart on page 32. | |
is too cold. |
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Refrigerator or freezer | See page 12 or 16 to adjust controls. | ||
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| controls are set too cold. |
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| Food is too close to upper | Relocate food away from upper left corner. | |
| left air inlet. |
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