Diagnostic Fault Codes

Should an application or system problem occur, built-in diagnostics will protect the system. The red “FAULT” light on the front of the SubDrive300 controller will flash a given number of times to indicate the nature of the fault. In some cases, the system will shut itself off until corrective action has been taken. Fault codes and the recommended corrective action for each are listed in the following chart.

#of

Flashes

Fault

Possible Cause

Corrective Action

 

 

Air-locked pump.

Wait for well to recover and

 

 

automatic restart timer to time

1

 

Overpumped or dry well.

Motor

out. If the problem does not

Worn pump. Damaged

Underload

correct, check motor and pump.

shaft or coupling. Blocked

 

 

pump or screen.

See description of “Smart Reset”

 

 

on Page 26.

 

 

 

 

 

 

 

 

 

 

Check for loose connections.

2

 

Low line voltage.

Check line voltage. Report low

Undervoltage

voltage to the power company.

Misconnected input leads.

 

Unit will start automatically when

 

 

 

the proper power is supplied.

 

 

 

 

3

Locked

Motor/pump misaligned.

Unit will attempt to free a locked

Abrasive/Sand-bound pump.

pump. If unsuccessful, check the

Pump

Dragging pump or motor.

motor and pump.

 

 

 

 

4

 

Reserved for factory use

 

 

 

 

 

 

5

 

 

Check motor wiring. Make certain

Open Circuit

Loose connection.

all connections are tight. Make

Defective motor or cable.

certain proper motor is installed.

 

 

 

Cycle input power** to reset.

 

 

 

 

 

 

When fault is indicated

 

 

Short Circuit

immediately after power-up,

Check motor wiring. Cycle input

 

short circuit due to loose

power** to reset.

6

 

connection, defective cable,

 

splice or motor.

 

 

 

 

 

When fault is indicated

 

 

 

 

 

Over Current

while motor is running, over

Check pump.

 

current due to loose debris

 

 

 

 

 

trapped in pump.

 

 

 

 

 

7

Overheated

High ambient temperature.

This fault automaticallyresets

Direct sunlight. Obstruction

when the temperature returns to a

Controller

of air-flow.

safe level.

 

 

 

 

**“Cycle input power” refers to turning the power off until both lights fade off, then applying power again.

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Franklin 5870206300 installation manual Diagnostic Fault Codes, Flashes Fault Possible Cause Corrective Action