Franklin 5870206300 System Troubleshooting Guide, Symptom Possible Cause Corrective Action

System Troubleshooting Guide

Symptom	Possible Cause	Corrective Action
		Verify motor connections.
	Motor is running backwards.	See Figure 2 in the “Wiring
		Connections” section.
Water flow rate	Temperature in the controller	Make sure there is at least 6” of room
	is too high. If the controller’s	around the controller for movement
is not as high as	heat exchanger becomes too	of air. Avoid direct sunlight. Reduce
expected.	hot, the controller will reduce	ambient temperature below 125°F
	the speed of the pump to	(51°C). Increase input voltage if
	lower the power consumption.	below 230 VAC.
	Pump capacity cannot supply	Use pump with higher flow rating
	the demand.	(if head requirement is still satisfied).
		Check tank for bladder damage.
		Replace if necessary.
	Waterlogged tank.
Excessive		Reset the tank pre-charge pressure
		(should be 70% of pressure sensor
pressure
		setting).
fluctuations.
	Pressure tank is too small for	Use larger tank
		(refer to Table 3 on Page 16 for
	flow rating of the pump.
		minimum Pressure Tank size).
Motor runs	Leak in the pitless adapter.	Re-seat the pitless adapter. Replace
		seal as needed.
continuously with
	Leak in the household or	Check for leaky faucets, valves
no flow demand.
	outdoor plumbing	and/or pipe fittings and repair.

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