Franklin SDK-763, SDK-765 manual Solutions to Common Problems

Models: SDK-763 SDK-765

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Solutions to Common

Solutions to Common

Problems

I do not have the BOOKMAN PC- connect serial cable or the BOOKMAN Sidekick Connectiv- ity software disk.

To order one or both, contact Fran- klin Electronic Publishers, Inc.

While installing the BOOKMAN Sidekick Connectivity software, I realize that I do not want to reboot Windows.

Click Cancel. This will return you to the Windows main window.

I have installed the connectivity software, but I cannot find its program icon.

The BOOKMAN Sidekick Connec- tivity icon should appear in the newly created BOOKMAN program group. If one or both do not appear, Install the connectivity software again. To learn how, read “Installing the Connectivity Software.”

Solutions to Common Problems

I clicked Test to discover which communications port is being used, and the screen says that BOOKMAN Sidekick is not found on my system.

Do the following:

Make sure that you are using the Franklin BOOKMAN PC-connect serial cable. No other cable will work with your BOOKMAN Side- kick.

Make sure the cable is inserted as far as it will go into the serial port, and not the headphone jack, on your BOOKMAN Sidekick. Read “Special BOOKMAN Features” for more information.

Make sure that the cable is prop- erly connected to a communica- tions port on your computer.

Make sure that your BOOKMAN Sidekick is turned on and PC Con- nect is selected from the Setup menu on your BOOKMAN Side- kick.

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Page 65
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Franklin SDK-763, SDK-765 manual Solutions to Common Problems