Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance.
OCCURRENCE
Range is net level.
Cannot move appliance easily. Appliance must be accessible for service.
Surface burners do not light.
Surface burner flame burns
halfway around.
Surface burner flame is orange.
Oven does not operate.
Entire appliance does not operate.
Oven light does not work.
POSSIBLE CAUSE / SOLUTION
Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the rack is level When range is level, cooktop may appear out of alignment if countertop is not level See the Range Installation Instructions,
Weak, unstable floor. Be sure floor is level and can adequately support range. Contact a carpenter to correct sagging or sloping floor.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure cabinets are square and have sufficient room for range clearance.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the problem.
Contact builder or installer to make appliance accessible.
Carpeting interferes with range. Provide sufficient space so range can be lifted over carpet.
Gas line is
connector installed.
Surface Control knob has not been completely turned to LITE Push in and turn the Surface Control knob to LITE until burner ignites and then turn control knob to desired flame size.
Burner ports are clogged. With the burner off, use a
Range power cord is disconnected from outlet (electric ignition models only). Be sure cord is securely plugged into the outlet.
Electrical power outage (electric ignition models only).
Burner ports are clogged. With the burner off, clean ports by using a
Moisture is present after cleaning. Lightly fan the flame and allow burner to operate until flame is full. Dry the burners thoroughly and follow the instructions in the Care & Cleaning section on page 30.
Dust particles in main line. Allow the burner to operate a few minutes until flame turns blue.
In coastal areas, a slightly orange flame is unavoidable due to salt air.
Be sure the oven controls are set correctly for the desired function. See Setting Oven Controls or "Entire Appliance Does Not Operate" below.
Be sure regulator gas valve is "ON". See the Range installation Instructions.
The time of day must first be set on the clock in order to operate the oven.
Make sure electrical cord/plug is plugged tightly into outlet,
Service wiring is not complete. Contact a Servicer.
Electrical power outage (electric ignition models only), Check house lights to be sure. Call your local electric company for service,
Be sure gas supply is turned on.
Electrical power outage. Check house lights to be sure, Call your local electric company for service.
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