Frymaster OCF30 1.7Shipping Damage Claim Procedure, What to do if your equipment arrives damaged

QUALIFIED INSTALLATION PERSONNEL

Qualified installation personnel are individuals, firms, corporations, and/or companies which, either in person or through a representative, are engaged in and are responsible for the installation of electrical appliances. Qualified personnel must be experienced in such work, be familiar with all electrical precautions involved, and have complied with all requirements of applicable national and local codes.

QUALIFIED SERVICE PERSONNEL

Qualified service personnel are those who are familiar with Frymaster equipment and who have been authorized by Frymaster, L.L.C. to perform service on the equipment. All authorized service personnel are required to be equipped with a complete set of service and parts manuals, and to stock a minimum amount of parts for Frymaster equipment. A list of Frymaster Factory Authorized Servicers (FAS’s) is located on the Frymaster website at www.frymaster.com. Failure to use

qualified service personnel will void the Frymaster warranty on your equipment.

1.7Shipping Damage Claim Procedure

What to do if your equipment arrives damaged:

Please note that this equipment was carefully inspected and packed by skilled personnel before leaving the factory. Frymaster does not assume responsibility for damage or loss incurred in transit. The freight company assumes full responsibility for safe delivery upon acceptance of the equipment.

1.File Claim for Damages Immediately—Regardless of extent of damage.

2.Visible Loss or Damage—Be sure this is noted on the freight bill or express receipt and is signed by the person making the delivery.

3.Concealed Loss or Damage—If damage is unnoticed until equipment is unpacked, notify the freight company or carrier immediately and file a concealed damage claim. This should be done within 15 days of date of delivery. Be sure to retain container for inspection.

1.8Service Information

For non-routine maintenance or repairs, or for service information, contact your local Frymaster Factory Authorized Servicer (FAS). Service information may also be obtained by calling the Frymaster Technical Services Department at 1-800-551-8633 or 1-318-865-1711 or by e-mail at service@frymaster.com. The following information will be needed in order to assist you efficiently:

Model Number_________________________

Serial Number _________________________

Voltage ______________________________

Nature of the Problem ___________________

____________________________________

____________________________________

RETAIN AND STORE THIS MANUAL IN A SAFE PLACE FOR FUTURE USE.

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