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Fujitsu 10 ppm, 14 ppm Remedy, Problem, If Something Goes Wrong

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Printing Your First Document

If Something Goes Wrong

This section briefly discusses the most common problems you might encounter. For more complete troubleshooting information, see Chapter 6. Chapter 6 also describes all printer error and status indicators.

Problem	Remedy


No response by printer	Ensure that:
	• The printer is turned on and online. The
		ONLINE indicator should be lit.
	• The cable from the computer to the printer
		is properly connected at both ends.
	• Your software program has sent the print
		data to the printer. Many programs have a
		printer control function that shows print
		status.

No printout; DATA	The printer has received data from the
indicator on	computer but has not printed the page. To
	print the page, put the printer offline by
	pressing				briefly then press
			READY
				.
		FORM FEED

Unreadable printout	Possible causes and solutions are:
	• A wrong printer driver is selected. Select
		the PrintPartner 10V or 14V printer driver
		as the document printer.
	• The document contains unknown printer
		commands. Remove any setup strings or
		embedded commands, or print the
		document with a Text only or ASCII text
		print option.

GETTING STARTED

User’s Manual

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Contents

Page Notice to American Users Notice to Canadian Users Notice to German Users Notice to Japanese Users Federal Communications Commission Page CE Declaration Page Trademark Acknowledgment Precautions Contents Contents Using Printer Software Printing and Paper Handling Maintenance Appendix A Appendix B Appendix C Fujitsu Offices Preface Conventions Control Panel Page Getting Started Getting Acquainted Figure 1–1Front and right side view Figure 1–2Rear and left side view Page Getting Ready Unpacking and Checking Your Printer Page Setting Up Open the upper door Remove the protective materials from the print unit 3.Remove the toner bottle from its bag Remove the plastic seal from the toner bottle 6. Install toner bottle. Slide 7.Lock the toner bottle. Push 8.Close the printer’s upper door Loading Paper and Installing the Paper Tray 1. Pull the paper tray out of the printer 2. Prepare the paper tray Load the paper Lock the pressure plate 7. Remove the protective material from the rear Connecting the Power Cord Connecting the Printer to Your Computer 3.Plug the male end into a wall outlet About Interfacing •Serial (RS-232C/422A) •LocalTalk •Ethernet C Connecting to the Parallel Port Printing a Test Page Offline 1.Turn the printer on. The Print a test page offline Installing the Printer Driver Installing the Printer Driver Get to Know Your Printer Driver Plug and Play Printer Detection Set-upfrom "Printers" Folder Printing Your First Document 5.Check the printer 6.Print your document Adjusting Print Density If Something Goes Wrong Problem Remedy Where To Go From Here Using Printer Software Remote Setup Utility Program PPMENU Installing PPMENU Page Factory Defaults Page Printer Management Utility Program, Lexmark’s MarkVision Installing MarkVision Page Status: Control Panel: Statistics: Printing and Paper Handling Indicators Message Display (LCD) Buttons Pressing the button briefly Pressing and holding down the button for five or more seconds Control Panel Functions Control Panel Functions Changing Message Language ( MENU ) 1. Turning the printer on while pressing MENU 3.Save the selection Printing Data Remaining in the Buffer ( FORM FEED ) Clearing the Buffer and Reinitializing the Printer ( RESET ) Printing a Status Report ( SELF TEST ) 1.Make sure that the message display indicates READY with the ONLINE and DATA indicators off 2.Press the SELF TEST button for five or more seconds Page Printing a Font Report ( PRINT FONT ) 2.Press the PRINT FONT button for five or more seconds Page Selecting Paper Tray, MFF, or Manual Paper Feed ( TRAY SELECT ) 2. Press the TRAY SELECT button briefly 3.Select or deselect a paper source 4.Select or deselect other paper sources 5.Save the selections Setting MFF Paper Size ( MFF PAPER SIZE ) 2.Press the MFF PAPER SIZE button for five or more seconds 3.Select a desired paper size 4.Save the selection Menu Functions Submenus, Items, and Options Page Page Menu Items PCL font menu PCL menu FPS menu Config menu Parallel menu Serial menu Network menu Test menu Clear warning Handling Paper Page Page Preprinted Sheets Transparencies Envelopes Labels Change the setting of the paper size indicator Remove the three paper guides from the tray 5. Adhere the correct paper size label 7. Return the paper tray. Slide the tray back into the printer Feeding Paper Manually 1. Open the front cover. Pull the depression at the top of the cover 3. Place the sheet with print side face up Setting Up the Rear Stacker 1. Open the rear stacker. Pull the projections at the top of the stacker Considerations on Paper Size Page Orientation Adding RAM Enhancing and Customizing the Printer Orient the RAM card Installing an Alternate Emulation Interface Expansion Board Connecting the Serial Interface Cable Selecting the Serial Interface Verifying Serial Parameter Settings Important: Connecting to the LocalTalk Port Connecting the LocalTalk Interface Cable Selecting the LocalTalk Interface LocalTalk Specifications Connecting the Ethernet Interface Cable Selecting the Ethernet Interface Ethernet Specifications Adding Paper Sources Make sure the lock lever is set to the open side Set the lock lever to the lock side Page 3.Remove the three paper guides from the tray. Unlock the guides as follows: Attach the paper guides to the correct positions . Adhere the correct paper size label Different Paper Tray Sizes Loading Paper and Installing the Paper Tray Paper size Multi-functionFeeder 1. Open the front cover Page Page Maintenance Preventive Maintenance Periodic Routine Maintenance Periodic Routine Maintenance Table 5–1Periodic Routine Maintenance Replacing the Toner Bottle 1.Open the upper door Tap the toner bottle 3.Unlock and remove the old 5. Fully shake the toner bottle Install the toner bottle 8.Lock the toner bottle 9. Close the upper door Replacing the Print Unit and Internal Cleaning Removing the Print Unit Cleaning the Paper Path Cleaning the Corona Wire Cleaning the Paper Guide before the Corona Wire Installing the New Print Unit Lower the print unit into the printer 4. Seat the print unit in place Replacing the Toner Bottle Resetting the Print Unit Counter 4.Press the ENTER button to select this function 6.Press the READY button to return the printer online Cleaning the Precharger Wire 1.Open the upper door of the printer Remove the print unit from the printer Clean the wire Repacking the Printer Solving Problems Clearing Paper Jams Page Remove the sheet 4b.Remove the sheet Draw out the paper guide Page Close the rear stacker Clean the inside of the printer Page Operational Problems Print Quality Problems Due to expired fuser unit Page Error Indications Page Page Action-required Status Indications Printer Status Indications Printer Status Indications Meaning Warning Messages Font Samples Bitmapped Font Scalable Intellifonts Page Supplies Supplies and Accessories Accessories Page Specifications Page Page Page Glossary Glossary Bitmapped font Configuration Corona wire Default Ethernet Factory default Flow control Font Fuser unit ISO symbol set LocalTalk Margin MarkVision Orientation Page description language Page protect Parallel interface Photoconductive drum Postscript Printer driver Print unit Reset Resolution Scalable font Serial interface Serial protocol Symbol set Toner Transfer unit Page Index Index Page Page Fujitsu Offices