For BCAM problems:
-activate all DCM traces with /DCDIAG DCM.,MODE=SAVE and after reproducing the error, save the generated trace files S.DCTRAC.* with /DCDIAG DCM.,MODE=CLOSE or submit the diagnostic information to main memory with /DCDIAG DCM.,MODE=HOLD and evaluate it with ASTRID.
For problems at the hardware and software interface:
-HERSFILE
-Hardware and software configuration
-possibly IOTRACE listing.
For tape problems:
-if possible you should send in the original tape for error diagnosis, otherwise you should at least provide a listing of all tape labels and the first data blocks
-SYSOUT log and CONSLOG file
For SPD problems:
-dump of the VTOC area
-NDMDAMP
-CONSLOG files of all systems involved
*4 For IORM problems:
*4 - IORM dump
*4 - CONSLOG file
*4 If problems occur with the IORM DPAV or IOLVM functions, under
*4 VM operation these documents are required from both the guest
*4 and the monitor system.
Final note
The above description does not contain any information on gener- ating documents in conjunction with using BS2000 tracers. Please consult the reference manuals of the relevant tracers for this.
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