5.3Items to Check Before Contacting the Agent Where You Bought the Scanner

5.3Items to Check Before Contacting the Agent Where You Bought the Scanner

Check the following items before you contact the agent where you bought the scanner.

General Details
Itemfindings

 

 

Model

(Example) fi-4220C

 

For details on model, see "5.4 Checking Labels on

 

the Scanner" (page. 87).

 

 

Serial No.

(Example) 000001

 

For details on serial No., see "5.4 Checking Labels

 

on the Scanner" (page. 87).

 

 

Production date

(Example) 2003-9 (September, 2003)

 

For details on production date, see "5.4 Checking

 

Labels on the Scanner" (page. 87).

 

 

Date of purchase

 

 

 

Symptom

 

 

 

Frequency of trouble

 

 

 

Installation or PC connection issuesProblem at the time of personal computer connection

Item

findings

 

 

OS (Windows)

 

 

 

Displayed error message

 

 

 

Application

(Example) SCSI interface

 

 

Interface controllers

(Example) made by Adaptec

 

SCSI Card 2940Au

 

 

5

TROUBLESHOOTING

fi-4220C Image Scanner Operator’s Guide

 

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