■ Feed system trouble
| Item | findings |
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| Document type |
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| Main purpose of use |
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| Last cleaning date |
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| Last consumables replacement date |
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| Operator panel status at trouble |
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■ Imaging system trouble |
| |
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| Item | findings |
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| Type and version of scanner driver |
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| Type of interface controller | (Example) made by Adaptec |
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| SCSI Card 2940Au |
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| OS (Windows) |
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| Application software | (Example) ScandAll 21 |
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| (Example) Acrobat |
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■ Other |
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| Item | findings |
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| Can both the original document and scan- |
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| ner image be sent by |
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86