Symptom 6 Images are distorted or blurred.

Are the document glass, document press pad, glass, and white stripe clean?

YES

Is the ADF cover pressed down or heavy object placed on the ADF during scanning?

NO

NO

YES

Clean dirty locations. (*)

Do not press down ADF or place heavy objects on ADF during scanning.

Is something causing the scanner to vibrate during scanning with the ADF?

NO

Is the scanner not installed on a flat, level surface or is a scanner’s rubber foot missing?

YES

Contact the manufacturer's authorized service center.

YES

NO

Do not allow anything to cause the scanner to vibrate while scanning.

Install scanner on flat, level surface or attach rubber foot.

*) For details on how to clean dirty locations, see "Chapter 3 DAILY CARE" (page. 43).

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