Fujitsu FI-4220C TROUBLESHOOTING

Chapter 5

TROUBLESHOOTING

This chapter describes how to remedy document jams, other trouble, items to check before contacting the agent where you bought the scanner, and how to check device labels.

ATTENTION

About troubles that are not described here, and the details of the errors,	5
refer to the FUJITSU TWAIN32 Scanner Driver Help on the Setup CD-
ROM.

5.1 Removing Jammed Documents ......................................................................	70
5.2 Remedying Typical Troubles ..........................................................................	72

5.3Items to Check Before Contacting the Agent Where You Bought the Scanner

.......................................................................................................................... 85

5.4 Checking Labels on the Scanner....................................................................

fi-4220C Image Scanner Operator’s Guide		69
fi-4220C Image Scanner Operator’s Guide		69

Contents

Page Page CONTENTS ■ Regulatory Information ■ Note, Liability ■ Safety Precautions Chapter 1 BASIC SCANNER OPERATIONS Chapter DAILY CARE REPLACING CONSUMABLES TROUBLESHOOTING ADF AND PAPER SPECIFICATION SCANNER SPECIFICATION GLOSSARY OF TERMS GL-1 INDEX IN-1 Page INTRODUCTION ■Regulatory Information Canadian DOC Regulations Bescheimigung des Herstellers / Importeurs fi-4220C International ENERGY STAR® Program Use in High-safetyApplications About the use of mercury The scanner lamps contain mercury To avoid unexpected injury, read the following carefully Doing the following actions may result in serious personal injuries: •Do not put the substance in the lamp in your mouth as it contains mercury Manufacturer ■Note, Liability Screen Examples In This Manual QuickScan™ image capturing software and Adobe® Acrobat® About Maintenance The user must not perform repairs on this scanner ■Safety Precautions Turn the scanner OFF if it is damaged Do not put liquids inside the scanner Do not touch the inside of the scanner unless necessary Do not use the scanner if you smell a strange odor Do not install the scanner on unstable surfaces Do not block the ventilation ports Do not place heavy objects or stand on top of the scanner Firmly insert the power plug Avoid any contact when scanner is in use Before moving the scanner, disconnect the power plug from the power outlet Do not use aerosol sprays near the scanner Do not install the scanner in the direct sunlight Be aware of the pick spring BASIC SCANNER OPERATIONS 1.1Turning the Scanner ON 1.2Loading Documents on the ADF for Scanning Page Page 1.3Loading Documents on the Flatbed for Scanning 1.4Scanning Documents Page Page 1.5How to Use the Scanner Driver 1.5 How to Use the Scanner Driver 4) Load the documents on the scanner 5) Open the TWAIN Driver window Select [Scan To View] from the [Scan] menu 6) Configure settings for scanning and click the [Scan] button Page Page Page Page ■FUJITSU ISIS Scanner Driver Page Page Page Page Page Page Page Page SCANNING VARIOUS TYPES OF DOCUMENTS 2.1Scanning Double Sided Docments 2.1 Scanning Double Sided Docments DOCUMENTS OF TYPES VARIOUS SCANNING 2.2Scanning in Books 2.2 Scanning in Books 2.3Scanning Documents Larger Than A4 Size 2.4Scanning Different-widthDocuments 2.5Saving Scanned Images in PDF Format 2.5 Saving Scanned Images in PDF Format ■Using ScandAll Page ■Using Adobe Acrobat Page Page Page 2.6Excluding a Color in the Image (dropout color) Page 2.7Detecting Double-feeds Page DAILY CARE 3.1Cleaning Materials and Locations requiring Cleaning 3.2Cleaning the Flatbed Page 3.3Cleaning the ADF Page Page •Plastic roller •White stripe Clean lightly •Glass Clean lightly Press center of REPLACING CONSUMABLES 4.1Consumable and Replacement Cycle 4.1 Consumable and Replacement Cycle ■Guidelines for Consumable Replacement Cycle CONSUMABLES REPLACING Page Page ■When Replacing Consumables Immediately ■When Consumables Cannot Be Replaced Immediately 4.2Replacing the Pad ASSY 4.Attach the new Pad ASSY 5.Replace the Sheet-guide 6. Attach the ADF paper chute Page Page 4.3Replacing the Pick Roller 4.Remove the Pick roller from the scanner Grip the knobs on the sheet guide with your fingers, and lift it up to remove 2)Rotate the Pick roller bushing in the direction of the arrow Pick roller bushing 3) Remove the Pick roller while lifting it up in the direction of the arrow tabShaft Lift up Pull shaft to remove 6. Attach the new Pick roller Protrusion Slot Page Page Page Page Page TROUBLESHOOTING 5.1Removing Jammed Documents 5.1 Removing Jammed Documents 3. Remove the jammed document TROUBLESHOOTING 5.2Remedying Typical Troubles Symptom 2 Indication on Function No. display goes out Symptom 3 The scanning does not start Quality of scanned pictures or photos is not satisfactory Symptom 5 Quality of scanned text or lines is unsatisfactory Symptom 6 Images are distorted or blurred Symptom 7 Vertical lines appear in the scanned image TROUBLESHOOTING The Function No. display indicates alarm after the scanner is turned ON Symptom 9 Does double-feedoccur frequently *1) For details on requirements, see "6.2 Document Quality" (page. 91) Symptom 10 Do pickup errors occurs frequently Symptom 11 Paper jams occur frequently Symptom 12 Are the scanned images elongated Symptom 5.3Items to Check Before Contacting the Agent Where You Bought the Scanner ■ Feed system trouble ■ Imaging system trouble ■ Other 5.4Checking Labels on the Scanner Page ADF AND PAPER SPECIFICATION 6.1Document Size 6.2Document Quality Page 6.3Maximum Document Loading Capacity 6.4Area not to be perforated 6.5Double-feedDetection Conditions 35mm 26mm No printing allowed 10mm No punched holes allowed Center of paper SCANNER SPECIFICATION 7.1Basic Specifications 7.1 Basic Specifications For details, see "Chapter 6 ADF AND PAPER SPECIFICATION" (page. 89) *4) The scanning speed noted is the value when using the ADF to scan *6) The SCSI-2and USB1.1 interfaces cannot be used at the same time SPECIFICATION SCANNER 7.2Installation Specifications 7.3External Dimensions Page GLOSSARY OF TERMS GL-1 Dither Double feed detection Double Letter Size dpi Dropout color GL-3 IRAS Landscape orientation Letter size Linedrawing mode Manual Feed mode = Manual Mode GL-5 Smoothing Temporary Error Time-outlimit GL-6 IN-1 Maximum Document Loading Capacity 48 49 Removing Jammed Documents IN-2 fi-4220CImage Scanner Operator’s Guide P3PC-E677-02EN