Appendix 1 TROUBLESHOOTING
■Troubleshooting checklist
| Symptom | Check this item | Remedy |
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Scanner does not turn | Have you pressed the power but- | Push the power button in to turn the scan- |
on. | ton on? | ner. |
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| Are the AC cable and AC adapter | Correctly connect the AC cable and the AC |
| properly connected to the | adapter. |
| scanner? |
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| Disconnect the AC cable and the AC | |
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| |
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| adapter from the scanner, then connect |
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| them again. |
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| If this does not restore the power supply, |
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| contact the store where you purchased the |
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| scanner or an authorized FUJITSU scanner |
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| service provider. |
| Are you using the correct AC cable | You must use the AC adapter and cable |
| and AC adapter supplied with the | supplied with your scanner by the |
| scanner from the manufacture? | manufacture. Please get the correct AC |
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| adapter and cable to connect to your scan- |
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| ner. |
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Scanning does not com- | Are the documents loaded properly | Realign and reload the documents on to |
mence. | on to the ADF paper chute? | ADF paper chute. |
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| Is the ADF closed completely? | Close the ADF completely. |
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| Is the USB cable or SCSI cable | Connect the cable. (When a USB hub is |
| connected securely? | used, check the hub's power supply.) |
| When using a SCSI interface, Is | Use the SCSI ID switch at the rear of the |
| SCSI ID set correctly? | scanner to set the SCSI ID. |
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| Does the Function Number display | When the Function Number display indi- |
| indicates an alarm or an error? | cates an alarm or an error, refer to the |
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| "Chapter 5. TROUBLESHOOTING" in the |
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| the alarm or the error. |
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| The alarm status remain displayed | Turn off and on the power button. |
| even after the scanner has been | If this does not eliminate the alarm status, |
| turned off and on again? | contact the store where you purchased the |
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| scanner or an authorized FUJITSU scanner |
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| service provider. |
Vertical lines appear in | Are the glass dirty? | Clean the glass as instructed in the Opera- |
the printed image. |
| tor's Guide "3. Daily Care". |
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The printed scanned | Are the documents loaded cor- | Load the documents correctly. |
image shifts or is dis- | rectly? |
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torted. |
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Quality of scanned | Are the glass clean? | Clean dirty locations. |
image is unsatisfactory. |
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