Symptom

Check this item

Remedy

 

 

 

Paper is not fed (pick error

Do the documents satisfy the "Docu-

Scan the document by Flatbed.

occurs frequently, or docu-

ment Quality"in Section 2.3.1of the fi-

 

ment stops midway).

5015C Operator’s Guide?

 

 

Is the thick document placed on the Flat-

Is the thick document placed on the Flatbed?

 

bed?

 

 

Is the Pick roller unit dirty?

Clean the Pick roller unit. Refer to the Operator's

 

 

Guide "3.2.3 Cleaning the ADF".

 

Is the Pick roller unit worn out?

Replace the Pick roller unit. Refer to the Opera-

 

 

tor's Guide "3.3.4 Replacing the Pick roller unit".

The generated images are

Are the Pick roller unit dirty?

Clean the Pick roller unit. Refer to the Operator's

elongated.

 

Guide "3.2.3 Cleaning the ADF".

There is a shadow on the

Are the Pick roller unit dirty?

Clean the Pick roller unit. Refer to the Operator's

leading edge of the gener-

 

Guide "3.2.3 Cleaning the ADF".

ated image?

 

 

Have you adjusted the offset (the scan-

Adjust the [Sub-scan Setting] on [Scanners and

 

 

ning starting position)?

Cameras] in the control panel.

 

 

 

* "Multi feed" means that more than 2 papers are fed at the same time.
AP-2