Fujitsu IX500, PA03656B005

432

Troubleshooting

For details about how to resolve problems such as removing jammed documents, refer to

"Troubleshooting" in the ScanSnap Manager Help.

Select [Help] → [Troubleshooting] in the Right-Click Menu.

Select [Help] → [Troubleshooting] in the ScanSnap Manager menu.

Contents

Main Introduction Trademarks Manufacturer Disclaimer Reproducibility of the image data Text Recognition Disposing of the original document Manuals Read the following manuals as needed when using the ScanSnap. Page Page Page Structure of This Manual Symbols Used in This Manual Arrow Symbols in This Manual Screen Examples in This Manual Windows screen Mac OS screen Abbreviations Used in This Manual The following abbreviations are used in this manual: Abbreviation Used Designation Abbreviation Used Designation Page Table of Contents Introduction ....................................................................................2 ScanSnap Overview .................................................................... 20 Installing the Software ................................................................ 62 Installing in Mac OS ..................................................................... 90 Using the ScanSnap (for Windows Users).............................. 107 Basic Scanning Operation Flow ............................................... 108 Using ScanSnap with the Quick Menu..................................... 113 ScanSnap Folder Operations.................................................... 211 Creating Scanned Images Depending on Intended Use......... 217 Using the ScanSnap (for Mac OS Users)................................ 280 Basic Scanning Operation Flow ............................................... 281 Using ScanSnap with the Quick Menu..................................... 286 Creating Scanned Images Depending on Intended Use......... 376 Configuring ScanSnap Manager............................................... 416 Page ScanSnap Overview Features of the ScanSnap Simple Speedy Compact Small size saves desktop space Use in a Manner That Best Suits Your Intended Use Compatible with both Windows and Mac OS Linkage Functions to Increase Range of Useful Applications E-mail or print a scanned image directly from scanning Share documents converted into digital data with others Save Data Easily to Mobile Devices Save documents converted into digital data to a mobile device Easy Linkage with Cloud Services Access documents converted into digital data anytime, anywhere Creating Data According to Intended Application Create searchable PDF files Two separate scanned images can be merged into a single image Scan Easily Using Automatic Functions Bundled Software Can Be Used with Various Applications Organize and manage scanned images Easy filing of business cards Convert paper documents into Word/Excel/PowerPoint files Other Useful Functions Parts and Functions Front Page Back ScanSnap Manager Overview ScanSnap Manager Icon Page Right-Click Menu (Windows) This menu appears when you right-click the ScanSnap Manager icon . Page ScanSnap Manager Menu (Mac OS) Page Quick Menu How to Perform a Scan Scan from a USB-connected Computer Scanning using the Quick Menu Scanning using a profile Scanning using ScanSnap Folder Scan from a Wireless LAN-connected Mobile Device Turning the ScanSnap ON/OFF Turning the ScanSnap ON 1. 2. on. Turning the ScanSnap OFF 1. Exiting ScanSnap Manager 1. Sleep Mode Automatic Power OFF Connecting a Mobile Device to the ScanSnap Using Wireless LAN Preparation Overview of Wireless Settings 1. 2. 1. 2. Connect via Wireless LAN Using the ScanSnap Wireless Setup Tool Starting the ScanSnap Wireless Setup Tool 1. Reconnect to a Wireless Access Point Using the ScanSnap WPS Button 2. 3. 4. Documents for Scanning Conditions for Documents to Scan Documents for Scanning Conditions for Using the Carrier Sheet Documents for Which the Carrier Sheet is Recommended for Scanning Documents for Scanning How to Load Documents BackBack 1. 2. 3. Page Page 7. Page Page Bundled Software Overview Page System Requirements Windows System Requirements Page Mac OS Page Installing in Windows How to Install the Software Installing in Windows Button Function ScanSnap Software privileges. Page Page Page 12. 13. Dropbox for Windows Page Evernote for Windows Page Page SugarSync Manager for Windows Page Scan to Microsoft SharePoint 1. 3. Page Trial Software 1. 3. 4. 5. Adobe Acrobat 1. 2. 3. [Select The Language]. Page Installing in Mac OS How to Install the Software Page ScanSnap Software 1. 3. Page Page 11. 12. Page ABBYY FineReader Express Edition for Mac Page Page Dropbox for Mac Page Evernote for Mac Page Page SugarSync Manager for Mac Page Page Basic Scanning Operation Flow Selecting a Profile Depending on the Document Page Scanning 3. ScanSnap Manager. Stopping the Scan 1. 2. Using ScanSnap with the Quick Menu Using Scanned Images Share the scanned document files with others. Scan to Folder Send document files to participants of a meeting via e-mail. Linking with Applications Page Linking with Cloud Services Manage scanned documents through linkage with SugarSync. Scan to SugarSync Saving Data in ScanSnap Organizer Page Page Storing Business Cards in CardMinder 1. 3. Page Saving Data in a Specified Folder Page Page Page E-mail Program Settings 1. 2. 3. Attaching Files to E-Mail Page 3. 5. Page Using the ScanSnap as a Copy Machine 3. 5. Page Saving Data in Rack2-Filer Smart Page 3. Page Saving Data in Magic Desktop 3. Saving Data to a Mobile Device This section explains how to save the scanned image as a PDF or a JPEG file to a mobile device. Before Using [Scan to Mobile] First launch [Scan to Mobile] icon Page 3. 4. 5. Automatic Linkage 1. 2. 3. 4. 5. Page Saving Data to Your Dropbox Folder 3. Page Page Saving Documents to Evernote Page 3. Page Saving Handwritten Notes to Evernote Page 3. Saving Documents to Google Docs Page 3. 4. Page Page Posting to Salesforce Chatter 3. 4. 5. 6. Preferences 1. 2. 3. Saving Data to Your SugarSync Folder Page 3. Page Page Converting into Word/Excel/PowerPoint Documents Page 3. icon or [ABBYY Scan to PowerPoint(R)] icon . Page OCR function of ABBYY FineReader for ScanSnap Overview of ABBYY FineReader for ScanSnap Features of OCR Function Information that cannot be reproduced as in the original document Document where characters cannot be recognized correctly Other considerations Saving Data in SharePoint Page 3. 4. Saving to Office Live 1. 2. Page Page Saving Data to Picture Folder 3. Page Page Profile Profile Management Adding Profiles Page Page 5. Page 4. 5. Renaming Profiles 1. 2. Page Deleting Profiles 1. 2. 3. Page Page Page ScanSnap Folder Operations SNSSNSSNS CloudCloudCloud Web MailWeb MailWeb Mail ScanSnap to FolderScanSnap to FolderScanSnap Folder 1. Page Page Page Page Creating Scanned Images Depending on Intended Use Scanning Only One Side of a Document Page Scanning Color Documents in Gray or Black & White 2. Page Scanning Color Documents in High Compression 2. Page Deleting Blank Pages 2. Page Correcting Skewed Character Strings Page Rotating the Scanned Image to its Correct Orientation Page Reducing Bleed-Through 2. Page Page Page 2. Bad Page Scanning Documents Larger Than A4/Letter Size Page 5. Page Page Scanning Documents Such as Photographs and Clippings Page 6. 7. DScanned image is saved. Long Page Scanning 2. it flashes in blue. Saving Scanned Images in Multiple PDF Files Page Page Page 6. 7. For details, refer to "How to Load Documents" (page 57). 8. DText recognition is performed on the scanned image and a searchable PDF file is created. Setting Keywords in PDF Files Page Page 3. box. 4. 5. 6. Page Setting Passwords for PDF Files (*.pdf)], and then click the [Option] button. Page Page 4. 5. 6. Creating PDF/A Files (*.pdf)], and then click the [Option] button. Page Configuring ScanSnap Manager 1. 2. 3. 4. Quick Menu Settings Quick Menu Changing Display Mode Changing Display Order 1. 2. 3. Favorite Applications 1. 2. 3. Page Automatic Linkage with Applications Link when one of the above applications is active (recommended) Always link when one of the above applications is running 1. 2. 3. 4. Page Page ScanSnap's Communication Status When connected by wireless LAN Receiving or hiding the ScanSnap's communication status notifications 1. Page Showing the Scanning Progress Hiding the Scanning Progress Status 1. 2. 3. Page Basic Scanning Operation Flow Selecting a Profile Depending on the Document Page Scanning 3. ScanSnap Manager. Stopping the Scan 1. 2. Using ScanSnap with the Quick Menu Using Scanned Images Share the scanned document files with others. Scan to Folder Send document files to participants of a meeting via e-mail. Linking with Applications Linking with Cloud Services Page Saving Data in a Specified Folder Page Page Page Attaching Files to E-Mail Page 3. Page Page Using the ScanSnap as a Copy Machine 3. 4. 5. Page Page Before Using [Searchable PDF Converter] First launch [Searchable PDF Converter] icon Page Page Converting Existing PDF Files Created by the ScanSnap to Searchable PDF Files 1. then double-click [Searchable PDF Converter]. DThe [Searchable PDF Converter - PDF Conversion List] window appears. 2. menu bar. Page Page Storing Business Cards in CardMinder 1. Page Page Saving Data to a Mobile Device Page [Scan to Mobile] icon Page Page 4. 5. Page Page 4. 5. Page Page 4. 5. Page Saving Data to Your Dropbox Folder 3. Page Page Saving Documents to Evernote Page 3. Page Saving Handwritten Notes to Evernote Page 3. Saving Documents to Google Docs 3. 4. button. Page Page Posting to Salesforce Chatter 3. 4. 5. 6. Preferences 1. 2. 3. Saving Data to Your SugarSync Folder 3. Page Page Converting into Word/Excel/PowerPoint Documents Page 3. icon or [ABBYY Scan to PowerPoint(R)] icon . Page OCR function of ABBYY FineReader for ScanSnap Overview of ABBYY FineReader for ScanSnap Features of OCR Function Information that cannot be reproduced as in the original document Document where characters cannot be recognized correctly Other considerations Page Page Page Profile Profile Management Adding Profiles Page Page 6. setup window. Page Page Renaming Profiles 1. 2. Page Deleting Profiles 1. 2. 3. Page Page Creating Scanned Images Depending on Intended Use Scanning Only One Side of a Document Page Scanning Color Documents in Gray or Black & White 2. 3. Page Deleting Blank Pages Page Correcting Skewed Character Strings Page Rotating Scanned Image to its Correct Orientation Page Reducing Bleed-Through 2. Page Page Page 2. Bad Page Scanning Documents Larger Than A4/Letter Size Page Page Page Page Scanning Documents Such as Photographs and Clippings Page 7. the direction of the arrow. 8. Page Long Page Scanning 2. it flashes in blue. Saving Scanned Images in Multiple PDF Files Page 2. (*.pdf)]. Page Page 9. DText recognition is performed on the scanned image and a searchable PDF file is created. Setting Keywords in PDF Files Scan S can S Page Page 3. 4. 5. setup window. 6. 7. Page Page Configuring ScanSnap Manager 2. 3. 4. Quick Menu Settings Quick Menu Changing Display Mode Changing Display Order 1. 2. Page Favorite Applications 1. 2. 3. Page Automatic Linkage with Applications Page ScanSnap's Communication Status Page Receiving or hiding the ScanSnap's communication status notifications 1. 2. 3. Showing the Scanning Progress Hiding the Scanning Progress Status 1. 2. 3. Page Daily Care Cleaning Materials Cleaning the Outside of the ScanSnap 1. 2. moistened with Cleaner F1/mild detergent. Cleaning the Inside of the ScanSnap 1. 1. 2. 3. Page 2. 1. 2. 3. Consumables Part Numbers and Replacement Cycle of Consumables Page Page Replacing the Roller Set Page 5. Page Page 6. 7. 8. Page Appendix ScanSnap Online Update 1. Uninstalling the Software Uninstalling in Windows 1. privileges. 2. 3. 5. 6. Uninstalling in Mac OS Page Page Page Page Page Setting Items by Scanning Method Profile Profile Profile button Setting Items by Scanning Method Application Profile Setting Item Quick Menu Application ScanSnap Folder Save Scanning Image quality Scanning side Color mode Automatic image rotation Blank page removal Option Continue scanning after last page File option File format Target pages Set the marked text as a keyword for the PDF file Convert to Searchable PDF Paper Paper size Customize Carrier Sheet Settings Compression rate Compression Purchasing/Cleaning the Carrier Sheet Purchasing the Carrier Sheet Cleaning the Carrier Sheet Wireless LAN Specifications Installation Specifications Installation Specifications The following table summarizes the installation specifications of the ScanSnap. Item Specification 292 mm (11.50 in.) 484 mm (19.06 in.) 293 mm (11.54 in.) Page Index A B C D F G H I K T U W