Fujitsu S1500, S1500M

Troubleshooting Checklist

323

On the ScanSnap Manager Menu, select [Help] → [About ScanSnap Manager]. Then, in the

[ScanSnap Manager - Version Information] window, click the [Detail] button to open the

[ScanSnap Manager - Scanner and driver information] window. Check [USB type] under

[Scanner Information].

Please visit our website for your reference.

Other useful information will be posted on the FAQ corner at the following website:

http://scansnap.fujitsu.com/

Contents

Main Introduction Manufacture Description of Each Manual When using the ScanSnap, read the following manuals as required. About This Manual Structure of This Manual Symbols Used In This Manual Description of Successive Operations Example: Select the [Start] menu [Computer]. WARNING CAUTION Page Abbreviations Used in This Manual The following abbreviated terms used in this manual are described. Page Contents Introduction ...................................................................................2 ScanSnap Overview.................................................................... 15 Installing the Software................................................................ 34 Using the ScanSnap (for Windows Users) ...............................50 ScanSnap Manager Icon and Operations ......................................... 51 How to Perform a Scan ......................................................................54 Setting the ScanSnap ......................................................................... 64 Using the ScanSnap in Various Ways ............................................ 149 Using the ScanSnap (for Mac OS Users)................................ 188 ScanSnap Manager Icon and Operations ....................................... 189 How to Perform a Scan ....................................................................192 Setting the ScanSnap ....................................................................... 203 Using the ScanSnap in Various Ways ............................................ 263 Troubleshooting........................................................................ 301 Daily Care ..............................................................................324 Consumables.............................................................................331 Appendix ..............................................................................348 Page ScanSnap Overview Features of the ScanSnap (Automatic Resolution Function and Intelligent Auto Color Detection) (Mixed Size Scanning + Carrier Sheet Scanning) matic ease! printer immediately after scanning! Page Names and Functions of Components Names and Functions of Components Front View Names and Functions of Components Rear View System Requirements Windows Page Mac OS Page Turning the ScanSnap On/Off Turning the ScanSnap On/Off Paper Sizes of Documents to Be Scanned Paper Sizes of Documents to Be Scanned Paper sizes of documents to be scanned are as follows: Without Using the Carrier Sheet Paper Sizes of Documents to Be Scanned With the Carrier Sheet Loading Documents 1. Back Back Page Loading Documents 7. Page Basic Flow of Operations Basic Flow of Operations Basic Flow of Operations Without using the Quick Menu Using the Quick Menu Page For S1500 Supplied Software Installing Adobe Acrobat 1. 2. Page Page Page Page Page Page Page For S1500M Supplied Software Installing Adobe Acrobat 1. 2. 3. 4. Installing ScanSnap Manager on Windows 1. 2. 3. 4. 5. Page Page Page ScanSnap Manager Icon and Operations Right-Click Menu This menu appears when you right-click the [ScanSnap Manager] icon . Left-Click Menu How to Perform a Scan Preparation 1. 2. 3. 4. Using the Quick Menu 1. 2. 3. 4. 5. Page 8. Without Using the Quick Menu 1. 2. 3. Page Page Finishing ScanSnap Operation Exiting ScanSnap Manager Disconnecting the ScanSnap 1. 2. 3. Setting the ScanSnap Changing Scanning Settings 1. 2. 3. box. 4. Saving Scanning Settings Page Page Page 6. Page 4. 5. Page Page Page Page Page Page Page Automatic Interaction with Applications Automatic Interaction Mode (When to Interact) interacts with it. (Recommended) Page 1. 2. Showing the Scan Progress Status Hiding the Scan Progress Status 1. Page About Actions Page Page Page Page 5. Page Page 7. Page Page Page 4. Page 6. Page Page 7. 8. Using the ScanSnap as a Copy Machine Page Page 6. Page Page 7. 8. Saving Files to Picture Folder 3. Page 5. 6. Page 3. 7. 8. Converting into Word/Excel/PowerPoint Documents Page 3. Page 2. 4. 5. Scanning Business Cards 1. 3. Page 2. 4. 5. Page Page 3. 4. 5. Page Page Page Page 7. Page Page Saving to Rack2-Filer 3. 4. 2. 3. Page Using the ScanSnap in Various Ways Page Page Page Scanning Color Documents in High Compression Mode 2. Page Removing Blank Pages from the Scanned Image Data 2. Page Correcting Skewed Character Strings Page Correcting the Orientation of Scanned Images Page Page Page Scanning Documents Larger Than A4/Letter Size 1. Page Page Scanning Photographs and Irregular-shaped Documents Page Page Scanning Long Pages 2. Saving Scanned Images in Multiple PDF Files Page Page 3. Page Automatically Setting Keywords to PDF Files + Scan ScanSnap can ScanSnap Page 3. Marked character strings are text-recognized and the PDF file with keywords is saved. Setting Document Open Passwords for PDF Files Page 4. Page Page ScanSnap Manager Icon and Operations (for Mac OS Users) ScanSnap Manager Icon and Operations ScanSnap Manager Menu ScanSnap Manager Icon and Operations (for Mac OS Users) [Profile] Menu How to Perform a Scan Page Page 4. 5. 6. [esc] key to close the ScanSnap setup window. 7. Page 9. Page Without Using the Quick Menu 1. 2. Page Page Finishing ScanSnap Operation Exiting ScanSnap Manager Disconnecting the ScanSnap 1. 2. 3. Setting the ScanSnap Changing Scanning Settings 2. 3. 4. Saving Scanning Settings Page Page Page 6. Page Page Page Page Page Page Page Page Automatic Interaction with Applications Showing the Scan Progress Status Hiding the Scan Progress Status 1. Page About Actions Saving Data in the Specified Folder Page Page 5. Page Page 8. Sending Files by E-Mail Page Page 6. Page Page 8. 9. Using the ScanSnap as a Copy Machine Page 4. 5. 6. Page Page 8. 9. Converting into Word/Excel Documents Page 3. Page 4. Page 1. 3. 4. 2. 4. 5. 7. Page Page Page 3. Page 2. Page Using the ScanSnap in Various Ways Scanning Only One Side of a Document 2. Page Scanning Color Documents in Black and White or Gray Mode 2. Page Removing Blank Pages from the Scanned Image Data 2. Page Correcting Skewed Character Strings Page Page Correcting the Orientation of Scanned Images Page Page Page Page Page Page Scanning Documents Larger Than A4/Letter Size Page Page Page 9. the front and back sides are merged into a double- page spread image. Scanning Photographs and Irregular-shaped Documents Page Page 7. Page Scanning Long Pages 2. Saving Scanned Images in Multiple PDF Files Page Page 3. 4. 5. The image data is text-recognized, and a searchable PDF file is created and saved in a folder. Automatically Setting Keywords to PDF Files + Scan ScanSnap can ScanSnap Page 3. 4. 5. [esc] key to close the ScanSnap setup window. Marked character strings are text-recognized and the PDF file with keywords is saved. Page Clearing Document Jams Clearing Document Jams If a paper jam occurs during scanning, follow the procedure below to remove the jammed doc- ument. 1. 2. CAUTION Page Troubleshooting for Multifeed Page When a Multifeed Is Detected 1. Page 2. Page Page Page Troubleshooting Checklist Page Page Page Page Page Page Page Page Page Page Daily Care Cleaning Materials Cleaning Materials Cleaning the ScanSnap Exterior Cleaning the ScanSnap Exterior Cleaning the Inside of the ScanSnap WARNING 1. 2. 3. Cleaning Carrier Sheet Cleaning Carrier Sheet Cleaning method Consumables Part Numbers and Replacement Cycle of Consumables Part Numbers and Replacement Cycle of Consumables Page Page Replacing the Pad Assembly Page 7. Replacing the Pad Assembly Replacing the Pick Roller 1. 2. Page 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Replacing the Pick Roller Purchasing the Carrier Sheet Purchasing the Carrier Sheet Page Updating ScanSnap Manager Updating ScanSnap Manager Updating on a Windows OS 1. Page 4. Updating on a Mac OS 1. Page Page Uninstalling the Software Uninstalling on a Windows OS 1. 2. 3. 4. 6. Page Page Page Page Setting Items With/Without Quick Menu Page Page Installation Specifications Installation Specifications The following table summarizes the installation specifications of the ScanSnap. 292 mm (11.5 [in]) 475 mm (18.7 [in]) 286 mm (11.3 [in]) Index A B C D H I L M O S T U V ScanSnap S1500/S1500M