Chapter 10: Troubleshooting

■Change the display settings.

Tips & Tricks

For instructions on changing the display settings, see

 

“Adjusting the screen and desktop settings” in Using Your

 

Computer which has been included on your hard drive. To

 

access this guide, tap or click Start, All Programs, then

 

tap or click Gateway Documentation.

 

 

■Move your convertible tablet PC away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.

The display has pixels that are always dark or too bright

This condition is normal and inherent in the TFT technology used in active-matrix LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified based on the number of pixels affected.

The display is blank

■Adjust the brightness using the system keys. For more information, see “System key combinations” on page 38.

■Make sure the convertible tablet PC is not in standby or hibernate mode. For more information, see “Changing power modes” on page 86.

■The convertible tablet PC may be sending its display to an external monitor or television. Press FN + F3 several time to toggle through the attached display, an external monitor, or both. Press CTRL+ALT+F3 to switch the output from a television to the attached display.

DVD drives

Your convertible tablet PC does not recognize a disc

■The disc may not be seated correctly in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so the retainers hold the disc in place.

■The DVD drive may not be inserted completely into the modular bay. Press the module into the bay, then try to access the disc again.

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