Troubleshooting

Caution If your convertible tablet PC was a member of a domain before you join a workgroup, it is disjoined from the domain and your computer account disabled. Contact your company computer department or network administrator for more information.

■Every home network is unique. See the documentation that came with your network equipment for troubleshooting information.

Help and For more information about network troubleshooting, tap

Support or click Start, then tap or click Help and Support. Type the keyword network troubleshooting in the Search box

, then tap or click the arrow.

Passwords

Your convertible tablet PC does not accept your password

Make sure that CAPS LOCK and NUM LOCK are turned off, then retype the password.

You forgot your startup password

The password feature (which is set in the BIOS Setup utility) is very secure, with no easy way to recover a forgotten password. You must return your convertible tablet PC for repair. Call Gateway Customer Care for instructions.

PC Cards

You installed a PC Card and now your convertible tablet PC is having problems

■Make sure that you have correctly installed required software for the PC Card. For more information, see your PC Card’s documentation.

■Make sure that the PC Card you installed is not causing a system resource conflict. For more information on resource conflicts, see “Device installation” on page 130.

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