CHAPTER 7: Troubleshooting

Recovering from within Windows Vista

To reinstall Windows Vista and all pre-installed software and drivers:

1Click (Start), All Programs, Gateway, then click Gateway Recovery Management. Gateway Recovery Management opens.

2Click the Restore tab, then click Restore system to factory default. The Confirm Restoration dialog box opens.

3Click Yes, then click Start. A dialog box displays information about the hard drive that the operating system will be recovered to.

Caution

Continuing the process will erase all files on your hard drive.

4Click OK. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process may take a while, but a Gateway Recovery Management screen shows you its progress.

When the recovery has finished, a dialog box prompts you to restart your computer.

5Click OK. Your computer restarts.

6Follow the on-screen prompts for first-time system setup.

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