Gateway MAN FX510 Recovering pre-installedsoftware and drivers

CHAPTER 6: Troubleshooting

Caution

To prepare your computer for additional system recovery options, you should create a set of software and driver recovery discs as soon as possible. For instructions, see “Preparing for software and device driver recovery” on page 111.

•To recover software and device drivers that were pre-installed at the factory, see “Recovering pre-installed software and drivers” on page 110.

•To return your system to a previous condition when it was working correctly, see “Using Microsoft System Restore” on page 116.

•To completely recover your system to its factory condition, see “Recovering your system to its factory condition” on page 119.

If you upgrade or exchange your hard drive, or if your hard drive is completely erased or corrupted, your only option for system recovery may be to reinstall Windows from the Windows DVD, then recover your pre-installed software and device drivers using recovery discs that you created. (Your computer must have a recordable disc drive to use these options.)

•To re-install Windows using the Windows DVD, see “Recovering your system using the Windows DVD” on page 120.

•To re-install your pre-installed software and device drivers using recovery discs, see “Recovering pre-installed software and drivers using recovery discs” on page 114.

Recovering pre-installed software and drivers

You can perform a partial recovery by recovering the software and device driversthat were pre-installed at the factory.If you need to recover software that did not come pre-installed on your system, you need to follow that software’s installation instructions.

You can recover pre-installed software and drivers from a set of recovery discs (you must create the discs) or by using Gateway Recovery Center.

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Contents

Page Page Contents Chapter 1: About This Reference Chapter 2: Checking Out Your Computer Chapter 3: Setting Up and Getting Started Chapter 4: Upgrading Your Computer Chapter 5: Maintaining Your Computer Chapter 6: Troubleshooting Page CHAPTER1 About This Reference •About this guide •Accessing the online User Guide •Gateway contact information About this guide Accessing the online User Guide Gateway contact information Microsoft Certificate of Authenticity Page CHAPTER2 •Front •Back Front Page Back Page Page Page Page CHAPTER3 Setting Up and Getting Started •Working safely and comfortably •Preparing power connections •Connecting to a broadband modem or network Working safely and comfortably Reducing eye strain Setting up your computer desk and chair Sitting at your computer Avoiding discomfort and injury from repetitive strain Preparing power connections Protecting from power source problems Checking the voltage selection Connecting to a broadband modem or network Connecting a dial-upmodem Starting your computer Waking up your computer Turning off your computer Restarting (rebooting) your computer Using the keyboard Premium multimedia keyboard features Elite multimedia keyboard features Page Using the mouse Page Adjusting the volume Page Configuring the audio jacks Installing a printer, scanner, or other device Setting up RAID About RAID RAID for performance Howit makes file storage cheaper Drawbacks RAID for security RAID for both: performance and security Page Preparing your computer for RAID Configuring RAID Enabling RAID Creating a RAID volume Page Resetting drives to non-RAIDstatus Adding or replacing a RAID drive Getting help Page CHAPTER4 Upgrading Your Computer •Preventing static electricity discharge •Opening and closing the case •Adding or replacing memory Preventing static electricity discharge Opening the case Removing the side panel Page Removing the front bezel Closing the case Replacing the front bezel Replacing the side panel Adding or replacing memory Page Replacing the system battery Adding or replacing an optical disc drive Page Adding or replacing an optional diskette drive Page Adding or replacing the memory card reader Page Adding or replacing a hard drive Page Replacing the front fan Page Replacing the rear fan Page Replacing the power supply Replacing the heat sink and processor Page Replacing the I/O board Page Adding or replacing an expansion card Page Page Replacing the system board Page Page Page Page CHAPTER5 Maintaining Your Computer •Setting up a maintenance schedule •Caring for your computer Setting up a maintenance schedule Caring for your computer Cleaning your computer Cleaning the exterior Cleaning the keyboard Cleaning the monitor Cleaning the mouse Cleaning optical discs Updating Windows Using BigFix Managing hard drive space Checking hard drive space Deleting unnecessary files Checking the hard drive for errors Defragmenting the hard drive Backing up files Scheduling maintenance tasks Moving from your old computer Moving with Windows Easy Transfer Moving files and settings manually Page Page Troubleshooting •Safety guidelines •First steps •Troubleshooting •Recovering your system Safety guidelines First steps Troubleshooting Add-incards Audio CD or DVD drives Page DVD drives Ethernet File management Hard drive Internet Keyboard Media Center Page Page Memory Memory card reader Modem (cable or DSL) Modem (dial-up) Page Page Monitor Mouse Networks Passwords Power Printer Page Sound Recovering your system Recovering pre-installedsoftware and drivers Preparing forsoftware and device driver recovery Page Recovering pre-installedsoftware and drivers using GatewayRecoveryCenter Recovering pre-installedsoftware and drivers using recovery discs Page Using Microsoft System Restore Page Manuallycreating a restore point Recovering your system to its factory condition Recovering your system using the Windows DVD Telephone support Before calling Gateway Customer Care Telephone numbers Self-help Tutoring Training Page Legal Notices •Important safety information •Regulatory compliance statements •Environmental information •Notices Important safety information Setting up your system Careduring use Replacement parts and accessories United States of America Federal Communications Commission (FCC) Unintentional emitter perFCC Part FCC declaration of conformity California Proposition 65 Warning Canada IndustryCanada (IC) Unintentional emitterper ICES-003 Laser safety statement External television antenna grounding Lightning protection Powerlines Environmental information Notices All Rights Reserved Trademarkacknowledgments Macrovision statement Page Index