CHAPTER 6: Troubleshooting
Telephone numbers
Gateway offers a wide range of customer service, Customer Care, and information services.
Automated troubleshooting system
| Service description |
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| Use an automated menu system and your telephone | |||
| keypad to find answers to common problems. | (US and Canada) | ||
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| Telephone numbers |
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| You can access the following services through your telephone | ||
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Resource | Service description | How to reach | ||
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Answers by | Get tutorial assistance for | www.gateway.com/answers | ||
Gateway | hardware and software issues. |
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Gateway | Talk to a Gateway Customer |
Customer | Care representative about a |
Care | |
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| before calling) |
| TDD Customer Care (for hearing |
| impaired) is available: |
| Weekdays 8:00 a.m. - 10:00 p.m. |
| Pacific Time |
| Weekends 8:00 a.m. - 7:00 p.m. |
| Pacific Time |
Gateway Customer Care telephone numbers vary by country or region. See the label on the front or side of your computer.
Sales, | Get information about available | (US) | |
accounting, | systems, pricing, orders, billing | (Canada) | |
and | statements,warrantyservice,or |
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warranty | other |
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