CHAPTER 4: Troubleshooting
130
MemorySoundPower management
Symptom / Error Action in Sequence
Memory count (size) appears different from
actual size.
nRun “Load Setup Defaults” using the BIOS Setup Utility, then reboot
the notebook.
nTest or replace the SO-DIMM.
nTest or replace the system board.
Symptom / Error Action in Sequence
No sound comes from the notebook when
running Windows multimedia programs.
nReinstall the audio driver.
nTest or replace the speakers.
nTest or replace the system board.
The internal speakers make noise or emit no
sound.
nTest or replace the speakers.
nTest or replace the system board.
Symptom / Error Action in Sequence
The notebook will not hibernate. nTest or replace the keyboard (if control is from the keyboard).
nTest or replace the hard disk drive.
nTest or replace the system board.
The system doesn't hibernate and emits four
short beeps every minute.
nPress Fn+o and see if the notebook enters hibernation mode.
nTest or replace the touchpad.
nTest or replace the keyboard.
nCheck the hard disk connection to the system board.
nTest or replace the hard disk drive.
nTest or replace the system board.
The notebook doesn’t enter standby mode after
closing the LCD.
nMake sure that the magnet is in the magnet holder. For more
information, see “Replacing the LCD” on page100.
nTest or replace the system board.
The system doesn't resume from hibernation
mode.
nCheck the hard disk connection to the system board.
nTest or replace the hard disk drive.
nTest or replace the system board.
The system doesn't resume from standby mode
after opening the LCD.
nMake sure that the magnet is in the magnet holder. For more
information, see “Replacing the LCD” on page100.
nTest or replace the system board.
The battery fuel gauge in Windows doesn’t go
higher than 90%.
nRemove the battery pack and let it cool for two hours.
nRefresh the battery (use only battery power until the notebook turns
off, then charge the battery).
nTest or replace the battery pack.
nTest or replace the system board.
The system hangs intermittently. nReconnect the hard disk drive and optical drive.
nCheck the hard disk connection to the system board.
nTest or replace the system board.