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Troubleshooting
www.gateway.com
3Double-tap Monitors.
4Tap Default Monitor.
5Choose Update Driver from the pull-down menu and follow the
Wizard. You may need to attach the DVD/CD-RW drive.

The display has pixels that are always dark or too bright

This condition is normal and inherent in the TFT technology used in
active-matrix LCD screens. Gateway’s inspection standards keep these to a
minimum. If you feel these pixels are unacceptably numerous or dense on your
display, contact Gateway Technical Support to identify whether a repair or
replacement is justified based on the number of pixels affected.
DVD/CD-RW Drive

Your tabletPC does not recognize a disc or the drive

■The disc may not be seated correctly in the tray. When you place a disc
on the tray, make sure that you press the disc firmly onto the spindle so
the retainers hold the disc in place.
■Make sure that the disc label is facing up, then try again.
■Try a different disc. Occasionally discs are flawed and cannot be read by
the drive.
■Some music CDs have copy protection software. You may not be able to
play these CDs on your tablet PC.
■Your tabletPC may be experiencing some temporary memory problems.
Shut down and restart your tabletPC.
■Clean the disc. For more information, see “Cleaning CDs or DVDs” on
page 245.

An audio CD does not produce sound

■Make sure that the CD label is facing up, then try again.
■Some music CDs have copy protection software. You may not be able to
play these CDs on your tablet PC.
■Make sure that the Windows volume control is turned up. For more
information, see “Adjusting the volume” on page86.