3-2

GCC Elite Color 16 Series User’s Guide

Troubleshooting

About this Chapter

This chapter describes solutions to any problems that might occur when using the printer. Read this chapter to determine the nature of the problem and the best method of dealing with it.

Troubleshooting

When your printer suffers from a problem, refer to one of the four categories below to deter- mine the cause of your problem, and the action needed to rectify it.

Power problems

Print quality problems

Paper transport problems

Other problems

If your problem is not included in these categories or if you cannot rectify the problem using the prescribed procedures, turn off the printer, disconnect the power cord from the AC outlet, and contact your GCC dealer or GCC Technical Support at 781-276-8620 for assistance.

WARNING: Do not make any changes or modifications to the equipment, as this may result in fire.

CAUTION: Turn off the printer and disconnect the power cord from the AC outlet before per- forming maintenance on the printer. Failure to turn off the printer and disconnect the power cord may result in electric shock.

Power Problems

Description

Cause

Action

 

 

 

No power

The [ I ] mark of the power switch is not

Check that the power switch is in the

 

depressed.

[ I ] position.

 

 

 

 

The power cord is not properly

Turn off the unit, confirm that the power cord is

 

connected to the AC outlet.

properly connected to the AC outlet, and turn the

 

 

unit back on.

 

 

 

 

The AC power supply’s voltage is not

Confirm that the printer is connected to a power

 

suitable for use with the unit.

supply providing correct voltage.

 

 

 

The unit turns off

The power cord is not properly

Turn off the unit, confirm that the power cord is

frequently

connected to the AC outlet.

properly connected to the AC outlet, and turn the

 

 

unit back on.

 

 

 

 

The printer is defective.

Turn off the unit, disconnect the power cord from the

 

 

AC outlet, and contact your GCC dealer or a GCC

 

 

Customer Service Center for assistance.

 

 

 

Page 85
Image 85
GCC Printers 16 manual Troubleshooting, Power Problems, Description Cause Action

16 specifications

The GCC Printers 16 series represents a significant leap in the evolution of printing technology, offering an array of advanced features and capabilities designed to satisfy both professional and industrial demands. Known for their reliability and high-quality output, GCC Printers 16 cater to a diverse range of applications, including signage, packaging, and promotional materials.

One of the standout features of the GCC Printers 16 is its impressive print resolution, capable of delivering sharp, vivid images with intricate details. This high resolution is achieved through advanced print head technology that allows for precise ink placement, ensuring that every print comes out looking professional and polished.

GCC Printers 16 incorporate cutting-edge print technologies such as UV and eco-solvent printing. The UV printing process enables quick curing of inks, allowing for printing on various substrates, including rigid materials like acrylic and wood. This capability is especially valuable for businesses that require versatile printing options. On the other hand, eco-solvent printing provides a more environmentally friendly solution, producing less harmful emissions while maintaining exceptional print quality.

The series also features advanced media handling capabilities, accommodating a wide array of media types and sizes. The printers can handle rolls, sheets, and rigid substrates, thus offering the flexibility that many printing professionals desire. Each printer is equipped with a user-friendly interface, simplifying the operation process and allowing users to easily switch between different media types.

Another significant aspect of the GCC Printers 16 is their high-speed printing functionality, which enhances productivity for businesses with tight deadlines. Along with speed, these printers maintain consistency in print quality, ensuring that output remains uniform across large production runs.

Additionally, GCC Printers 16 are designed with durability in mind. Built with robust components, these printers are capable of withstanding the rigors of daily use in busy printing environments. Regular software updates and strong customer support further enhance their reliability, making them an excellent investment for businesses looking to improve their printing capabilities.

In summary, GCC Printers 16 are distinguished by their high resolution, advanced printing technologies, versatile media handling, speed, and durability. These printers are well-equipped to meet the diverse needs of modern printing professionals, driving productivity without compromising on quality. With their innovative features and practical design, GCC Printers 16 are truly a solid choice for anyone in the printing industry.