3-12
GCC Elite Color 16 Series User’s Guide
Control Panel LCD Messages
Control Panel LCD Messages LCD MESSAGE
(LINE 1) LCD MESSAGE
(LINE 2) CAUSE OF
ERROR MESSAGE REQUIRED
ACTION
TONER Y MISSING INSTALL/RESET
Yellow toner cartridge
is missing.
Install Yellow toner
cartridge.
TONER M MISSING INSTALL/RESET
Magenta toner cartridge
is missing.
Install Magenta toner
cartridge.
TONER C MISSING INSTALL/RESET
Cyan toner cartridge is
missing.
Install Cyan toner
cartridge.
TONER K MISSING INSTALL/RESET
Black toner cartridge is
missing.
Install Black toner
cartridge.
PHD MISSING INSTALL/RESET
Drum cartridge (PHD)
is missing.
Install drum cartridge
(PHD).
BTR MISSING INSTALL/RESET
Bias Transfer Roller
(BTR) cartridge is
missing.
Install Bias Transfer
Roller (BTR) cartridge.
FUSER MISSING INSTALL/RESET
Fuser Unit is missing. Install Fuser Unit.
BAD PHD TYPE REPLACE PHD
Bad drum cartridge. Replace Drum
cartridge.
MEDIA MISMATCH CLEAR PAPER
Incorrect paper in tray. Check paper type in
tray.
FEED JAM CHECK TRAY
Paper jam in tray. Clear paper jam in tray.
REGISTRATION JAM OPEN COVER A
Paper jam in color
registration area.
Open Cover A and
remove paper.
FUSER JAM OPEN COVER A
Paper jam around the
fuser unit.
Open Cover A and
remove paper.
DUPLEX JAM OPEN COVER B
Paper jam in duplex
area.
Open Cover B and
remove paper.
ROS FAILURE CALL SERVICE
ROS failure. Service Call required
FUSER FAILURE CALL SERVICE
Fuser failed. Service Call required
MCU/NVRAM ERROR CALL SERVICE
MCU or NVRAM
failure.
Service Call required
CTD SENSOR ERROR CALL SERVICE
CTD (cartridge) sensor
failure.
Service Call required
FAN MOTOR FAIL CALL SERVICE
Fan motor failure. Service Call required
MCU SW ERROR CALL SERVICE
MCU Software failure. Service Call required
ENV SENSOR ERROR CALL SERVICE
Envelope sensor
failure.
Service Call required