Troubleshooting Guide
Telephone Solutions
No dial tone
•Verify the telephone line cord is connected to the base and wall jack.
•Check the hook switch to make sure it pops up.
Won’t dial out
•Make sure the tone/pulse setting is programmed correctly. Phone doesn’t ring
•Check the ringer volume.
•Could have too many phones on one line. (See FCC registration information regarding REN)
Low handset or speakerphone volume
•Check the volume settings. Can’t be heard by other party
•Make sure the phone cord is securely plugged in.
•Make sure the MUTE function is OFF.
Memory dialing
•Make sure you entered the numbers correctly. (See “Memory.”)
Answerer Solutions
Doesn’t answer, or answers on 10th ring
•Make sure the answerer is turned on.
•Memory is full, erase some messages.
•Check the AC power and phone line connections.
Incoming messages are incomplete
•Was an extension phone picked up?
•The caller left a message that is longer than the message length you set during setup.
32
