Problem

Solution

Cannot hear phone

• Press VOLUME button on the handset.

You experience

• Charge battery.

noise, or fading in

• Is handset out of range? Move closer to the base.

and out

• Relocate the base unit away from TV’s computers, micro

 

waves or any other appliances or electronic devices that

 

may cause interference.

 

• Make sure base is not plugged into an outlet with

 

another household appliance.

Unit beeps

• You may be receiving an out-of-range alert, move closer

 

to the base.

 

• Place handset in base for 10 seconds to reset the

 

phone. The CHARGE/IN USE comes on when reset is

 

successful.

 

• Put handset in base for 12 hours to recharge battery.

 

• Clean charging contacts on handset and base with a soft

 

cloth or an eraser.

 

• See solutions for “No dial tone.”

 

• Replace battery.

Cannot hear the

• Set the RINGER to ON.

PAGE/FIND tone

 

Range is shorter

• Position the base antenna upward.

 

than normal

Battery will not hold

• Be sure you are sufficiently charging the battery.

a charge

The battery should be charged for 12 hours.

 

• Make sure battery contacts on both the handset and the

 

base are making contact and are clean; free of dirt or lint.

 

• When the handset is placed in the base, make sure that

 

the base CHARGE/IN USE light is on.

Memory Dialing

• Memory location must be 2 digits (i.e, 01,02, etc.).

does not work

• Did you program the memory location keys correctly?

 

• Did you follow proper dialing sequence?

 

• Make sure TONE/PULSE switch is correctly set.

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GE 2-931SST manual