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Problem |
| Possible Causes | What To Do |
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Ice cubes have |
| Ice storage bin needs cleaning. | • Empty and wash bin. Discard old cubes. |
odor/taste |
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| Food transmitting odor/taste | • Wrap foods well. | |
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| to ice cubes. |
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| Interior of refrigerator | •See Care and cleaning. |
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| needs cleaning. |
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Small or hollow cubes |
| Water filter clogged. | •Replace filter cartridge with new cartridge or with plug. |
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Slow ice cube freezing |
| Door left open. | • Check to see if package is holding door open. |
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| Temperature control not set | •See About the controls. |
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| cold enough. |
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Cube dispenser does not |
| Icemaker turned off or | • Turn on icemaker or water supply. |
work |
| water supply turned off. |
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| Ice cubes are frozen to | • Remove cubes. |
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| icemaker feeler arm. |
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| Irregular ice clumps in | • Break up with fingertip pressure and discard |
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| storage container. | remaining clumps. |
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| •Freezer may be too warm. Adjust the freezer control |
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| to a colder setting, one position at a time, until clumps |
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| do not form. |
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| Dispenser is LOCKED. | •Press and hold the LOCK CONTROL pad for 3 seconds. |
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Water has poor taste/odor |
| Water dispenser has not been | •Dispense water until all water in system is replenished. |
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| used for a long time. |
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Water in first glass is |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
warm |
| is first installed. | cool down. |
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| Water dispenser has not been | • Dispense water until all water in system is replenished. |
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| used for a long time. |
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| Water system has been drained. | •Allow several hours for replenished supply to chill. |
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Water dispenser does |
| Water supply line turned | • See Installing the water line. |
not work |
| off or not connected. |
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| Water filter clogged. | • Replace filter cartridge or remove filter and install plug. |
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| Air may be trapped in the | •Press the dispenser arm for at least two minutes. |
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| water system. |
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| Dispenser is LOCKED. | •Press and hold the LOCK CONTROL pad for 3 seconds. |
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Water spurting from |
| •Run water from the dispenser for 3 minutes (about | |
dispenser |
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| one and a half gallons). |
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Water is not dispensed |
| Water in reservoir is | •Call for service. |
but icemaker is working |
| frozen. |
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| Refrigerator control setting | •Set to a warmer setting. |
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| is too cold. |
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No water or ice cube |
| Supply line or shutoff | • Call a plumber. |
production |
| valve is clogged. |
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| Water filter clogged. | •Replace filter cartridge or remove filter and install plug. |
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| Dispenser is LOCKED. | •Press and hold the LOCK CONTROL pad for 3 seconds. |
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CUBED ICE was selected |
| Last setting was | •A few cubes were left in the crusher from the previous |
but CRUSHED ICE |
| CRUSHED ICE. | setting. This is normal. |
was dispensed |
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Safety Instructions Operating Instructions Installation Instructions Troubleshooting Tips Consumer Support
