Consumer Support Troubleshooting Tips Installation Instructions Operating Instructions Safety Instructions
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Refrigerator does not |
| Refrigerator in defrost cycle. | • Wait about 30 minutes for defrost cycle to end. |
operate |
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| Either or both controls set to OFF. | • Set the controls to a temperature setting. | |
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| Refrigerator is unplugged. | • Push the plug completely into the outlet. |
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| The fuse is blown/circuit | •Replace fuse or reset the breaker. |
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| breaker is tripped. |
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| The refrigerator is in | •Unplug the refrigerator and plug it back in. |
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| showroom mode. |
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Vibration or rattling |
| Rollers need adjusting. | •See Rollers. |
(slight vibration |
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is normal) |
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Motor operates for |
| Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
long periods or cycles |
| is first plugged in. | cool down. |
on and off frequently. |
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| Often occurs when large | • This is normal. | |
(Modern refrigerators |
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| amounts of food are |
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with more storage |
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| placed in refrigerator. |
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space and a larger |
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freezer require more |
| Door left open. | • Check to see if package is holding door open. |
operating time. They |
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| Hot weather or frequent | • This is normal. | |
start and stop often |
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to maintain even |
| door openings. |
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temperatures.) |
| Temperature controls | • See About the controls. |
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| set at the coldest |
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| setting. |
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Refrigerator or freezer |
| Temperature control not set | • See About the controls. |
compartment too warm |
| cold enough. |
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| Warm weather or frequent | • Set the temperature control one step colder. |
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| door openings. | See About the controls. |
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| Door left open. | •Check to see if package is holding door open. |
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Frost or ice crystals |
| Door left open. | • Check to see if package is holding door open. |
on frozen food |
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| Too frequent or too long |
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(frost within package |
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| door openings. |
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is normal) |
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Divider between |
| Automatic energy saver | •This helps prevent condensation on the outside. |
refrigerator and freezer |
| system circulates warm |
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compartments |
| liquid around front edge |
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feels warm |
| of freezer compartment. |
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Automatic icemaker |
| Icemaker power switch | • Set the power switch to the on position. |
does not work |
| is in the off position. |
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| Water supply turned off or | • See Installing the water line. |
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| not connected. |
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| Freezer compartment | • Wait 24 hours for the refrigerator to completely |
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| too warm. | cool down. |
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| Piled up cubes in the storage | •Level cubes by hand. |
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| bin cause the icemaker |
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| to shut off. |
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| Ice cubes stuck in icemaker. | • Turn off the icemaker, remove cubes, and turn the |
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| (Green power light on | icemaker back on. |
32 |
| icemaker blinking). |
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