GE 23, 25 Operating Instructions Safety Instructions, Before you call for service…, Installation

Operating Instructions Safety Instructions

Installation Instructions

Consumer Support Troubleshooting Tips

Before you call for service…

Problem	Possible Causes	What To Do
Orange glow in the freezer	Defrost heater is on.	• This is normal.
Refrigerator has odor	Foods transmitting odor	• Foods with strong odors should be tightly wrapped.
	to refrigerator.	• Keep an open box of baking soda in the refrigerator;
		replace every three months.
	Interior needs cleaning.	• See Care and cleaning.
Door not closing	Door gasket on hinge side	• Apply petroleum jelly to the face of the gasket.
properly	sticking or folding over.
	A door bin is hitting a shelf	• Move the door bin up one position.
	inside the refrigerator.
Moisture forms on	Not unusual during periods	• Wipe surface dry.
outside of refrigerator	of high humidity.
Moisture collects inside	Too frequent or too long	• This is normal for the beverage center.
(in humid weather, air	door openings.
carries moisture into
	Due to the higher humidity in the • This is normal and may come and go as different food
refrigerator when doors
	refrigerator, you may on occasion loads and environmental conditions change. Wipe dry
are opened)
	experience fog or small amounts	with a paper towel if desired.
	of moisture in the refrigerator
	compartment.
Interior light does	No power at outlet.	• Replace fuse or reset the breaker.
not work
	Light bulb burned out.	• See Replacing the light bulbs.
Water on kitchen floor	Cubes jammed in chute.	• Poke ice through with a wooden spoon.
or on bottom of freezer
Hot air from bottom	Normal air flow cooling motor.
of refrigerator	In the refrigeration process, it is
	normal that heat be expelled in
	the area under the refrigerator.
	Some floor coverings are sensitive
	and will discolor at these normal
	and safe temperatures.
Refrigerator never	Adaptive defrost keeps	• This is normal. The refrigerator will cycle off after the door
shuts off but the	compressor running during	remains closed for 2 hours.
temperatures are OK	door openings.
Refrigerator beeping	Door open.	• Close door.
Food isn’t thawing/	Packaging.	• Increase time or re-package in plastic.
chilling
	Wrong weight selected.	• Select a larger weight.
	Item with high fat content.	• Select a larger weight.
	Not using Chill/Thaw tray.	• Place items on tray and allow space in between items for
		better airflow.
Actual temperature not	Unit just plugged in.	• Allow 24 hours for system to stabilize.
equal to Set temperature
	Door open for too long.	• Allow 24 hours for system to stabilize.
	Warm food added to refrigerator.	• Allow 24 hours for system to stabilize.
	Defrost cycle is in process.	• Allow 24 hours for system to stabilize.
SelectTemp or Beverage	Refrigerator compartment	• This is normal. In order to minimize energy usage,
Center feature is not	temperature control is set	the SelectTemp and Beverage Center features are
working	at warmest setting.	disabled when the refrigerator temperature control
		is set at the warmest setting.
	Beverage Center feature	• Press Beverage Center pad to restart.
	turns off after six months
	of continuous operation.
While QuickFreeze™ is		• This is normal.
enabled, the actual
freezer temperature
may drop as low as
–3°F (–19°C)

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