Beforeyou call for service… | GEAppliances.com | ||
| TroubleshootingTips |
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Problem | Possible Causes | What To Do |
Instructions Safety
Motor operates for long periodsor cycles on and off frequently. (Modernrefrigerators with more storage spaceand a larger freezer require more operatingtime. They startand stop often to maintain even temperatures.)
Normal whenrefrigerator | • Wait 24 hours for the refrigerator to completely |
is first plugged in. | cooldown. |
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Often occurs when large | • This is normal. |
amounts of food are |
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placed in refrigerator. |
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Door leftopen. | • Check to see if package is holding door open. |
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Hot weather or frequent | • This is normal. |
door openings. |
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Temperature control | • See About the controls. |
set at the coldest setting. |
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Instructions Operating
| TurboCool function has been | • This is normal when the TurboCool function is activated. | |
| activated. | See About TurboCool for moreinformation. | |
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Refrigeratoror freezer | Temperaturecontrolsnot set | • See About the controls. | |
compartment too warm | cold enough. |
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| Warm weather or frequent | • Set the temperature control one step colder. | |
| door openings. | See About the controls. | |
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| Door leftopen. | • Check to see if package is holding door open. | |
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Frost or ice crystals | Door leftopen. | • Check to see if package is holding dooropen. | |
on frozen food |
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Door openings too frequent | • This is normal. | ||
(frost within package | |||
or too long. |
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is normal) |
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Frequent“buzzing” | Ice Off featureis turned | ||
sound | off, but the watersupply | • Pressand release the ICE OFF/LOCKpad on the control | |
| to the refrigerator has not | panel to turn on the Ice Off feature, and thenthe | |
| been connected. | icon will be displayed. Keeping the Ice Off feature | |
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| on will damage the water valve. | |
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| LCD models: | |
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| • On the LCD screen, select SETTING, then SYSTEM to get | |
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| access to the icemaker. | |
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Small or hollow cubes | Waterfilter clogged. | • Replace filter cartridgewith new cartridge or with plug. | |
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Automaticicemaker | Ice Off featureis turnedon. | ||
does not work |
| • Press and releasethe ICE OFF/LOCK pad on the control | |
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| panel to turn off the Ice Off feature, and then the | |
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| icon will disappear. | |
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| LCD models: | |
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| • On the LCD screen, select SETTING, then SYSTEM to get | |
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| access to the icemaker.Select ON. | |
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| Water supply turned off or | • See Installing the water line. | |
| not connected. |
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| Freezer compartment | • Wait 24 hours for the refrigerator to completely | |
| too warm. | cool down. | |
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| Piled up cubesin the storage | • Level cubes by hand. | |
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| to shut off. |
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| Ice cubesstuck in icemaker. | • Turn off the icemaker,remove cubes and turn | |
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| the icemaker back on. |
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Instructions | Installation |
Support Consumer Tips Troubleshooting