Troubleshooting Tips InstallationInstructions OperatingInstructions SafetyInstructions

Consumer Support

Before you call for service…

Problem

 

Possible Causes

What To Do

 

 

 

 

Motor operates for

 

Normal when refrigerator

Wait 24 hours for the refrigerator to completely

long periods or cycles

 

is first plugged in.

cool down.

on and off frequently.

 

 

 

 

Often occurs when large

This is normal.

 

 

 

 

amounts of food are

 

 

 

placed in refrigerator.

 

 

 

 

 

 

 

Door left open.

Check to see if package is holding door open or closing

 

 

 

mechanism is not engaged.

 

 

 

 

 

 

Hot weather or frequent

This is normal.

 

 

door openings.

 

 

 

 

 

 

 

Temperature controls

See About the controls.

 

 

set at the coldest setting.

 

 

 

 

 

 

 

Grille and condenser

See Care and cleaning.

 

 

need cleaning.

 

 

 

 

 

Fresh food or freezer

 

Temperature control not set

See About the controls.

compartment too warm

 

cold enough.

 

 

 

 

 

 

 

Warm weather or frequent

Set the temperature control one step colder.

 

 

door openings.

See About the controls.

 

 

 

 

 

 

Door left open.

Check to see if package is holding door open or closing

 

 

 

mechanism is not engaged.

 

 

 

 

Frost or ice crystals

 

Door left open.

Check to see if package is holding door open or closing

on frozen food

 

 

mechanism is not engaged.

(frost within package

 

 

 

 

Too frequent or too long

 

is normal)

 

 

 

door openings.

 

 

 

 

 

 

 

 

Automatic icemaker

 

Icemaker power switch in

Set the power switch to the l (on) position.

does not work

 

the 0 (off) position.

 

(on some models)

 

 

 

 

Water supply turned off or

See Installing the water line.

 

 

 

 

not connected.

 

 

 

 

 

 

 

Freezer compartment

Wait 24 hours for the refrigerator to completely

 

 

too warm.

cool down.

 

 

 

 

 

 

Piled up cubes in the storage

Level cubes by hand.

 

 

bin cause the icemaker

 

 

 

to shut off.

 

 

 

 

 

 

 

Ice cubes stuck in icemaker.

Turn off the icemaker, remove cubes and turn the

 

 

(Green power light on

icemaker back on.

 

 

icemaker blinking.)

 

 

 

 

 

Ice cubes have

 

Ice storage bin needs cleaning.

Empty and wash bin. Discard old cubes.

odor/taste

 

 

 

 

Food transmitting odor/taste

Wrap foods well.

 

 

 

 

to ice cubes.

 

 

 

 

 

 

 

Interior of refrigerator

See Care and cleaning.

 

 

needs cleaning.

 

 

 

 

 

 

 

Poor-tasting incoming water.

Install a water filter.

 

 

 

 

Slow ice cube freezing

 

Door left open.

Check to see if package is holding door open or closing

 

 

 

mechanism is not engaged.

 

 

 

 

 

 

Temperature control not set

See About the controls.

 

 

cold enough.

 

32

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GE 49-60111 Motor operates for, Long periods or cycles, On and off frequently, See About the controls, On frozen food

162D9625P005, 49-60111 specifications

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