Service Telephone Numbers, TDD 800-TDD-GEAC | GE 49-8927 instruction

Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Service Telephone Numbers.

GE Answer Center® 800.626.2000

The GE Answer Center® is open 24 hours a day, 7 days a week.

In-Home Repair Service 800-GE-CARES (800-432-2737)

Expert GE repair service is only a phone call away.

Special Needs Service 800.626.2000

TDD 800-TDD-GEAC (800-833-4322)

GE offers, free of charge, a brochure to assist in planning a barrier- free kitchen for persons with limited mobility.

Service Contracts 800-626-2224

Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires.

Parts and Accessories 800-626-2002

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted).

Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Service Satisfaction

If you are not satisfied with the service you receive from GE, follow these three steps. First, contact the people who serviced your appliance. Next, if you are still not pleased, write all the details— including your phone number—to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225. Finally, if your problem is still not resolved, write:

Major Appliance Consumer Action Program

20 North Wacker Drive, Chicago, IL 60606.

56	Printed in Louisville, KY

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GE 49-8927, 164D3333P159 owner manual Service Telephone Numbers, In-Home Repair Service 800-GE-CARES, TDD 800-TDD-GEAC

Contents

Range GE Answer Center Write the model and serial numbers here Staple sales slip or cancelled check hereCongratulations You Are Now Part of Our Family Safety Information Installation InstructionsTroubleshooting Tips Customer Service Important Safety Notice All ranges can tip and injury could result Safety Precautions Safety Information Instructions Troubleshooting Tips Customer Service Cook Meat and Poultry THOROUGHLY… Oven SELF-CLEANING Oven on some models Surface UNITS-ALL Models Radiant Surface Units on some models Customer Service Troubleshooting Coil Surface Units on some models Using the surface units How to Set Using the radiant surface units on some models About the radiant surface units… Stainless Steel AluminumCopper Bottom Porcelain Enamel Covered Cast Iron Surface Cookware Tips Wok Cooking Using the oven controls Clock and Timer Features Both the MIN. +/- pads for about 4 seconds Using the oven controls. on some modelsAllow the oven to be left on for more than 12 hours Using the oven Oven Temperature Knob on some modelsTroubleshooting Tips Customer Service How to Set the Oven for Baking or Roasting Aluminum Foil Preheating and Pan PlacementHow to Set the Oven for Broiling Broiling guide Comments Using the clock and timer. on some models Using the timed baking Roasting features. on some models How to Set an Immediate Start Automatic StopHow to Set a Delay Start and Automatic Stop Press Cook Time ON/OFF Adjust the oven thermostat-Easy to do yourself For Self-Cleaning Models with Only an Oven Temperature Knob To Adjust the Thermostat on Standard Clean Models Type of margarine will affect baking performance How to Set the Oven for Cleaning Using the self-cleaning oven on some modelsBefore a Clean Cycle Press the Start Time ON/OFF pad How to Delay the Start of CleaningAfter a Clean Cycle Care and cleaning of the range Oven Interior non-self clean models Lift-Off Oven Door To clean the inside of the doorTo clean the outside of the door Oven Light Replacement on some models Oven Heating ElementsOven Shelves To remove the cover How to Remove the Storage Drawer to Clean Under the Range Broiler Pan & GridTo remove the storage drawer To replace the storage drawer Cleaning the glass cooktop Daily CleaningFor heavy, burned-on soil National Parts Center Special Care Porcelain Enamel Cooktop on some models Lift-Up Cooktop on some models To remove a surface unit To replace a surface unit Painted Surfaces Control Panel and KnobsOven Vent Installation of the range Before You Begin Prepare the Opening Flooring Under the Range Prepare for Electrical Connection Power Cord Strain Relief Installation Wire Power Cord Installation Before After Wire Conduit Installation Screw Final Check Anti-Tip Bracket InstallationLeveling the Range Before you call for service… Coil Cooktops Surface units Not functioningProperly Oven-All Models Food does not bake Or roast properlyFood does not Broil properly At Broil Oven temperature Clock and timerBlank or indicator When range is Flash in the display Power outageA number Self-Cleaning Models Oven will not Self-cleanSelf-clean cycle When you wanted Clean light Is on when youOven not clean After a clean cycle Safety Information Customer Service Electric Range Warranty For The Period We Will ReplaceOne Year Two Years TDD 800-TDD-GEAC Service Telephone NumbersIn-Home Repair Service 800-GE-CARES