Instructions Operating Instructions Safety Information
Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem |
| Possible Causes | What To Do |
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Glass Cooktops |
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Surface units will not |
| Improper cookware | • Use pans which are |
maintain a rolling boil |
| being used. | absolutely flat and match |
or cooking is not |
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| the diameter of the surface |
fast enough |
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| unit selected. |
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Surface units do |
| A fuse in your home | • Replace fuse or reset |
not work properly |
| may be blown or the | circuit breaker. |
|
| circuit breaker tripped. |
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| Cooktop controls | • Check to see the correct |
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| improperly set. | control is set for the surface |
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| unit you are using. |
Troubleshooting Tips Installation
Tiny scratches (may appear as cracks) or abrasions on radiant cooktop glass surface
Incorrect cleaning | • Use recommended |
methods being used. | cleaning procedures. |
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Cookware with rough | • Be sure cookware bottoms |
bottoms being used or | and cookware are clean |
coarse particles (salt | before use. Use cookware |
or sand) were between | with smooth bottoms. Tiny |
the cookware and the | scratches are not removable |
surface of the cooktop. | but will become less visible |
| in time as a result of |
| cleaning. |
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Cookware has been |
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slid across the cooktop |
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surface. |
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Customer Service
Areas of discoloration | Improper cookware | • Marks from aluminum and |
on the cooktop | being used. | copper pans as well as |
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| mineral deposits from water |
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| or food can be removed |
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| with the cleaning cream. |
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Hot sugar mixtures | Hot cooktop came | • See the Cleaning the glass |
or plastic melted | into contact with | cooktop section. |
to the surface | these substances. |
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Frequent cycling off | Improper cookware | • Use only flat cookware |
and on of surface units | being used. | to minimize cycling. |
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