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Troubleshooting Guide

Telephone Solutions

No dial tone
• Check or repeat installation steps:
Make sure the base power cord is connected to a working
electrical outlet.
Make sure the telephone line cord is connected to the
base and the wall jack.
• Connect another phone to the same jack. If it doesn’t
work, the problem might be your wiring or local service.
• The handset may be out of range of the base. Move closer
to the base.
• Make sure the battery is properly charged (for 16 hours).
• Make sure the battery pack (in the handset) is properly
installed.
• The handset should beep when you press the TALK/
CALL BACK button, and the charge indicator on the base
should be lit when the handset rests in the cradle. If not,
the battery may need to be charged.
• Place handset in charge cradle for at least 0 seconds to
reset the unit.