Troubleshooting Tips.

Problem

 

Possible Causes

What To Do

 

 

 

 

Air conditioner

 

The air conditioner

Make sure the air conditioner plug is pushed

does not start

 

is unplugged.

completely into the outlet.

 

 

 

 

 

 

The fuse is blown/circuit

Check the house fuse/circuit breaker box and replace

 

 

breaker is tripped.

the fuse or reset the breaker.

 

 

 

 

 

 

Power failure.

The unit will automatically re-start in the settings last

 

 

 

used after the power is restored.

 

 

 

There is a protective time delay (approximately

 

 

 

3 minutes) to prevent tripping of the compressor

 

 

 

overload. For this reason, the unit may not start

 

 

 

normal cooling for 3 minutes after it is turned

 

 

 

back on.

 

 

 

 

 

 

The current interrupter

Press the RESET button located on the power cord plug.

 

 

device is tripped.

If the RESET button will not stay engaged, discontinue

 

 

 

use of the air conditioner and contact a qualified

 

 

 

service technician.

 

 

 

 

Air conditioner does

 

Airflow is restricted.

Make sure there are no curtains, blinds or furniture

not cool as it should

 

 

blocking the front of the air conditioner.

 

 

 

 

 

 

The temp control may

On models with touch pads: In the Cool mode, press the

 

 

not be set correctly.

Decrease pad.

 

 

 

• On models with control knobs, turn the temperature

 

 

 

knob to a higher number.

 

 

 

 

 

 

The air filter is dirty.

Clean the filter at least every 30 days.

 

 

 

See the Care and Cleaning section.

 

 

 

 

 

 

The room may have been hot.

When the air conditioner is first turned on, you need

 

 

 

to allow time for the room to cool down.

 

 

 

 

 

 

Cold air is escaping.

Check for open furnace registers and cold air returns.

 

 

 

 

 

 

Cooling coils have iced up.

See “Air conditioner freezing up” below.

 

 

 

 

Air conditioner

 

Ice blocks the air flow

On models with control knobs, set the mode control at

freezing up

 

and stops the air conditioner

High Fan or High Cool with the Temp at 1 or 2.

 

 

from cooling the room.

• On models with touch pads, set the controls at High Fan

 

 

 

or High Cool and set the thermostat to a higher

 

 

 

temperature.

 

 

 

 

The remote control

 

The batteries are inserted

Check the position of the batteries. They should be

is not working

 

incorrectly.

inserted in the opposite (+) and (–) direction.

 

 

 

 

 

 

The batteries may be dead.

Replace the batteries.

 

 

 

 

Water drips outside

 

Hot, humid weather.

This is normal.

 

 

 

 

Water drips indoors

 

The air conditioner is not

For proper water disposal, make sure the air conditioner

 

 

tilted to the outside.

slants slightly from the case front to the rear.

 

 

 

 

Water collects in

 

Moisture removed from air

This is normal for a short period in areas with little

base pan

 

and drains into base pan.

humidity; normal for a longer period in very humid areas.

 

 

 

 

 

 

 

 

Safety Instructions

 

 

Instructions

Operating

 

Care and Cleaning

 

 

Instructions

Installation

Troubleshooting

Tips

Normal Operating Sounds

You may hear a pinging noise caused by water being picked up and thrown against the condenser on rainy days or when the humidity is high. This design feature helps remove moisture and improve efficiency.

You may hear the thermostat click when the compressor cycles on and off.

Water will collect in the base pan during high humidity or on rainy days. The water may overflow and drip from the outdoor side of the unit.

The fan may run even when the compressor does not.

Consumer Support

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GE AEM10 Troubleshooting Tips, Safety Instructions, Normal Operating Sounds, Problem Possible Causes What To Do

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