GE eKEY user manual Automatic eSYNC

Chapter 2

Updating

Automatic eSYNC

The eKEY software turns on your PDA at a predetermined time between midnight and 6 a.m. to connect to the Supra network and perform an automatic eSYNC. Your eKEY software is updated and you receive showing alerts. If you have eKEY Professional service, your PDA also receives the latest listing and roster information.

To perform an automatic eSYNC, follow the instructions for your eSYNC connection method.

PC-Internet connection. Use the cable or cradle that came with your PDA to connect it to your computer each night. For the automatic eSYNC to occur, your computer must be on and with an active Internet connection.

Wireless connection. A wireless eSYNC occurs automatically if your PDA phone is in an area covered by cellular service. If a wireless eSYNC fails because your PDA phone is out of coverage during the designated automatic eSYNC time, your PDA checks for coverage every 30 minutes between 6 a.m. and 10 p.m.

Note: You will not see your PDA checking for coverage.

When it finds coverage, your PDA will perform an eSYNC to update the eKEY software for KeyBox access only. If you have eKEY Professional service, new listing information is not delivered in this situation. You will need to perform a manual eSYNC to receive updated MLS information and showing activity.

Supra Dial-up connection. If you’ve purchased a Supra eSYNC modem, you can update your eKEY through an analog phone line. Connect your PDA to the modem each night and it will automatically dial the Supra network and perform an eSYNC.

27