Operating Instructions Safety Instructions

Installation Instructions

Consumer Support Troubleshooting Tips

Before you call for service…

Problem

 

Possible Cause

What To Do

 

 

 

 

Incomplete cycle or timer

 

automatic load redistribution

Timeradds3minutestocycleforeachrebalance.

not advancing

 

 

11or15rebalancesmaybedone.Thisisnormaloperation.

 

 

 

Donothing;themachinewillfinishthewashcycle.

 

 

Pump clogged

Seepage13onhowtocleanthePumpFilter.

 

 

 

 

 

 

Drain hose is kinked or

Straightendrainhoseandmakesurewasherisnot

 

 

improperly connected

sittingonit.

 

 

Household drain may

Checkhouseholdplumbing.Youmayneedtocall

 

 

be clogged

aplumber.

 

 

Drain hose siphoning; drain hose

Ensurethereisanairgapbetweenhoseanddrain.

 

 

pushed too far down the drain

 

Loud or unusual noise;

 

Cabinet moving

Washerisdesignedtomove1/4toreduceforces

vibration or shaking

 

 

transmittedtothefloor.Thismovementisnormal.

 

 

all rubber leveling legs are not

Pushandpullonthebackrightandthenbackleftofyour

 

 

firmly touching the floor

washertocheckifitislevel.Ifthewasherisuneven,adjust

 

 

 

therubberlevelinglegssotheyareallfirmlytouchingthe

 

 

 

floorandlockedinplace.Yourinstallershouldcorrectthis

 

 

 

problem.

 

 

Unbalanced load

Opendoorandmanuallyredistributeload.Tocheck

 

 

 

machine,runrinseandspinwithnoload.Ifnormal,

 

 

 

unbalancewascausedbyload.

 

 

Pump clogged

Seepage13onhowtocleanthePumpFilter.

 

 

 

 

No power/washer not

 

Washer is unplugged

Makesurecordispluggedsecurelyintoaworkingoutlet.

working or dead

 

 

 

 

Water supply is turned off

Turnbothhotandcoldfaucetsfullyon.

 

 

 

 

 

 

 

 

Circuit breaker/fuse is

Checkhousecircuitbreakers/fuses.Replacefusesor

 

 

tripped/blown

resetbreaker.Washershouldhaveseparateoutlet.

 

 

automatic self system checks

Firsttimethewasherispluggedin,automaticchecks

 

 

 

occur.Itmaytakeupto20secondsbeforeyoucanuse

 

 

 

yourwasher.Thisisnormaloperation.

Snags, holes, tears, rips

 

Overloaded

Donotexceedmaximumrecommendedloadsizes.

or excessive wear

 

 

Seerecommendedmaximumloadsizesonpage11.

 

 

Pens, pencils, nails, screws or

Removelooseitemsfrompockets.

 

 

other objects left in pockets

 

 

 

Pins, snaps, hooks, sharp

Fastensnaps,hooks,buttonsandzippers.

 

 

buttons, belt buckles, zippers

 

 

 

and sharp objects left in pockets

 

Control time wrong

 

this is normal

Duringspinthewashermayneedtorebalancetheload

or changes

 

 

sometimestoreducevibrations.Whenthishappens,

 

 

 

theestimatedtimeisincreasedcausingtimeleftto

 

 

 

increaseorjump.

Not enough water

this is normal

Horizontalwashersdonotrequirethetubtofillwithwater

 

 

 

liketop-loadwashers.

Washer pauses or has

 

Pump clogged

Seepage13onhowtocleanthePumpFilter.

to be restarted, or washer

 

 

 

door is locked and will

 

 

 

not open

 

 

 

Door unlocks or

this is normal

Front-loadwashersstartupdifferentlythantop-load

press STaRT and machine

 

 

washers,andittakes30secondstocheckthesystem.

doesn't operate

 

 

Thedoorwilllockandunlock.

 

 

Incorrect operation

Simplyopenandclosethedoorfirmly;thenpressSTaRT.

 

 

 

Water does not enter

automatic self system checks

AfterSTaRT ispressed,thewasherdoesseveralsystem

washer or enters slowly

 

 

checks.Waterwillflow60seconds afterSTaRT ispressed.

 

 

Water supply is turned off

Turnonbothhotandcoldfaucetsfully.

 

 

 

 

 

Water valve screens are

Turnoffthewatersourceandremovethewaterconnection

22

 

stopped up

hosesfromtheupperbackofthewasher.Useabrushor

 

 

toothpicktocleanthescreensinthemachine.Reconnect

 

 

 

thehosesandturnthewaterbackon.

Page 22
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GE GBVH5200, GFAN1100, GCVH6800, GCVH6400, GFAN1000, GBVH5300 dimensions Consumer Support Troubleshooting Tips

GFAN1000, GFAN1100, GCVH6400, GCVH6800, GBVH5300 specifications

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