GE GHWS3600, GHWS3605, GFWS2605, GFWS2505, GFWS3705 Problem Possible Cause What To Do, Wrong or

		GEAppliances.com
Problem	Possible Cause	What To Do
Incomplete cycle	Automatic load redistribution	• Timer adds 3 minutes to cycle for each rebalance. 11 or 15
or timer not		rebalances may be done. This is normal operation.
advancing		Do nothing; the machine will finish the wash cycle.
	Pump clogged	• See page 13 on how to clean the Pump Filter.
	Drain hose is kinked or	• Straighten drain hose and make sure washer is not sitting on it.
	improperly connected
	Household drain may be	• Check household plumbing. You may need to call a plumber.
	clogged
	Drain hose siphoning; drain	• Ensure there is an air gap between hose and drain.
	hose pushed too far down the
	drain
Loud or unusual	Cabinet moving	• Washer is designed to move 1/4” to reduce forces transmitted to the
noise; vibration		floor. This movement is normal.
or shaking	All rubber leveling legs are not	• Push and pull on the back right and then back left of your washer to
	firmly touching the floor	check if it is level. If the washer is uneven, adjust the rubber leveling
		legs so they are all firmly touching the floor and locked in place. Your
		installer should correct this problem.
	Unbalanced load	• Pause unit, open door and manually redistribute load. To check
		machine, run rinse and spin with no load. If normal, unbalance was
		caused by load.
	Pump clogged	• See page 13 on how to clean the Pump Filter.
No power/	Washer is unplugged	• Make sure cord is plugged securely into a working outlet.
washer not	Water supply is turned off	• Turn both hot and cold faucets fully on.
working or dead
	Circuit breaker/fuse is tripped/	• Check house circuit breakers/fuses. Replace fuses or reset breaker.
	blown	Washer should have separate outlet.
	Automatic self system checks	• First time the washer is plugged in, automatic checks occur. It may
		take up to 20 seconds before you can use your washer. This is normal
		operation.
Snags, holes,	Overloaded	• Do not exceed maximum recommended load sizes. See
tears, rips or		recommended maximum load sizes on page 12.
excessive wear	Pens, pencils, nails, screws or	• Remove loose items from pockets.
	other objects left in pockets
	Pins, snaps, hooks, sharp	• Fasten snaps, hooks, buttons and zippers.
	buttons, belt buckles, zippers
	and sharp objects left in
	pockets
Control time	This is normal	• During spin the washer may need to rebalance the load sometimes to
wrong or		reduce vibrations. When this happens, the estimated time is increased
changes		causing time left to increase or jump.
Not enough	This is normal	• Horizontal washers do not require the tub to fill with water like top-
water		load washers.
Washer pauses	Pump clogged	• See page 13 on how to clean the Pump Filter.
or has to be
restarted, or
washer door is
locked and will
not open
Door unlocks or	This is normal	• Front-load washers start up differently than top-load
press Start and		washers, and it takes 30 seconds to check the system. The door will
machine doesn’t		lock and unlock.
operate	Incorrect operation	• Simply open and close the door firmly; then press Start.

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