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| GEAppliances.com |
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| Problem | Possible Cause | What To Do |
| Detergent leak | Incorrect placement of | • Make sure detergent insert is properly located and fully seated. Never |
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| detergent insert | put detergent above max line. |
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| This is normal | • It is normal operation to see detergent leak on door gasket about 20 |
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| seconds after filling the dispenser. |
| Improper | Dispenser clogged | • Monthly clean the dispenser drawer to remove buildup of chemicals. |
| dispensing of |
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| softener or |
| • Make sure to have the correct amount of softener or bleach. |
| bleach | Softener or bleach is filled |
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| above the max line | • Make sure softener and bleach cap for dispenser are seated |
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| Softener or bleach cap issue | or they will not work. |
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| Dispenser | Laundry detergent packet | • Laundry detergent packets should not be used in the dispenser. |
| drawer not | placed in dispenser drawer | They should only be added directly to the wash basket following the |
| dispensing |
| manufacturer's directions. |
| properly |
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| Pump running | Clog in sump drain | • This is normal. Drain sump is detecting an undesired water fill level |
| while washer |
| from a potential open faucet. Shut off water valve and inspect water |
| is not in use |
| valve for blockage. |
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