GE JB940 Before you call for service…, Troubleshooting Tips, Problem, Possible Causes, What To Do

Customer Service Troubleshooting Tips Installation Instructions Operating Instructions Safety Information

Before you call for service…

Troubleshooting Tips

Problem	Possible Causes	What To Do
Oven temperature	Oven thermostat	• See the Adjust the oven
too hot or too cold	needs adjustment.	thermostat—Do it yourself!
		section.
Clock and timer	Plug on range is	• Make sure electrical plug is
do not work	not completely	plugged into a live, properly
	inserted in the	grounded outlet.
	electrical outlet.
	A fuse in your home	• Replace fuse or reset
	may be blown or the	circuit breaker.
	circuit breaker tripped.
	Oven controls	• See the Using the clock
	improperly set.	and timer section.
Oven will not	The oven temperature	• Allow the range to cool to
self-clean	is too high to set a	room temperature and
	self-clean operation.	reset the controls.
	Oven controls	• See Using the self-cleaning
	improperly set.	oven section.
	Oven door is not in	• Make sure you move the
	the locked position.	door latch handle all the
		way to the right.
Oven starts a	Oven door locked	• Press the CLEAR/OFF
self-clean cycle	during cooking.	pad. Allow the oven to
when you wanted		cool. Never force the door
to bake, roast		latch handle.
or broil
“Crackling” or	This is the sound of	• This is normal.
“popping” sound	the metal heating and
	cooling during both
	the cooking and
	cleaning functions.

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